Windows 10 Cant open any documents on Microsoft 365

  • Thread starter Thread starter Skye Hanlon
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Skye Hanlon

Hi,I am having trouble opening any documents on Microsoft 365, all of the users on our business onedrive can log in nut not open documents.The message is 'Sorry, something went wrong - Item does not exist. It may have been deleted by another user' This is the same for all of the documents on our Onedrive, each login requires a code from a manager and no one in the team could have deleted all the documents.Has anyone else had the same issue?

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