Windows 10 Can't recover my account

  • Thread starter Thread starter Elusha E
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Elusha E

Hi, I am EXTREMELY distresses at the minute. I've just switched on my laptop to find that it is asking for a BitLoker Recovery Key. I have never seen this before I don't understand why this has happened.The issue I have is that the Microsoft account I have been using for this device was new. I set it up purely for this laptop. When I set it up, I set up to use a PIN to sign in. I have never used the password I set up to that Microsoft account. I am disabled and suffer with memory loss which is why I used a pin instead of a password. I have 0 idea what the password is.I have followed all the Re

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