Windows 11 Can't save jpg files emailed to me as jpg

  • Thread starter Thread starter C Ellaway
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C Ellaway

This issue started all of a sudden about three weeks ago. When I receive emails containing photos in jpg format, and I want to save them to my laptop in jpg format, I can only save them as a pdf, with the only other option to change the file extension to All files. This still saves it in pdf format and when I try to open it to view it, a message appears in a pop-out window about a free 7-day trial to create a pdf?

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