Windows 10 Can't Unlock my laptop as keyboard and touchpad both are not working on my lock screen. What to do now?

  • Thread starter Thread starter TusharRawat
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TusharRawat

I un-installed and installed a mouse driver on my laptop. Everything was working fine, but when I restarted my windows, screen becomes unresponsive and mouse cursor is not visible, touchpad is not working and keyboard keys are also not responding, I tried external mouse and keyboard, but as soon as it comes to lock screen laptop somehow block/stop taking input from touchpad/mouse and keyboard.

There is no physical damage to laptop keyboard and touchpad.


After power shutting down 3 times and entering in the recovery mode. Here both keyboard and mouse works fine but when I continue to normal startup again, they both hangs on lock screen, and laptop becomes unresponsive.



Tried External mouse and keyboard: Failed


I don't want to reset the whole system, as there are very important files in my laptop, which I haven't backed up.


Is there anyway I can fix this using BIOS or Recovery?


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