Windows 10 Can't Update from build 17763 error 0x800707E7 - 0X3000D

  • Thread starter Thread starter TheBoggartt
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TheBoggartt

Hi there everyone,


For months I have been trying to update my windows 10 build, but it always gets half way through the update and reverts changes. I have tried every single fix I can find in every post available on the subject, and am at a total loss. I have tried running the windows updater, the windows update troubleshooter, updating via the manual windows update provided on the website, and created and ISO to update through with the media creation tool. It always fails the exact same way. I need to be able to update, and not have to reinstall my files/programs.


There is obviously some sort of user mismatch as indicated by my error logs, but per the instructions in other threads I have gone into regedit and deleted all traces of the other users, which were just an Oculus update user, and a Guest user. I also uninstalled all of my Nvidia associated things as people indicated that may create some sort of user update account, but I am unable to find any trace of that account and the issue persists.

Heres a snippet of my setuperr.log where it's failing :


2020-12-03 14:07:06, Error SP User profile suffix mismatch, upgrade cannot continue.[gle=0x00000012]

2020-12-03 14:07:07, Error SP pSPExecuteApply: Migration phase caught exception: Win32Exception: User profile suffix mismatch, upgrade cannot continue: The specified profile is intended for a device of a different type than the specified device. [0x000007E7] enum MIGSTATUS __cdecl pSPExecuteApply(enum SetupPlatform::SP_MIG_SCOPE,class UnBCL::String *,int,int,int,class UnBCL::ArrayList<class UnBCL::String *> *,class UnBCL::String *,class UnBCL::String *,class UnBCL::ArrayList<class UnBCL::DictionaryEntry<class UnBCL::String *,class UnBCL::String *> *> *,class UnBCL::String *,int,int,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::ArrayList<class CWIMBootData *> *,class UnBCL::String *,int *,class CSPTelemetryData *,struct ISPMigProgress *,long *)

2020-12-03 14:07:07, Error SP Apply (first boot apply, online phase): Migration phase failed. Result: 4, specific error: 0x800707E7[gle=0x00000002]

2020-12-03 14:07:07, Error SP Operation failed: First boot apply. Error: 0x800707E7[gle=0x000000b7]

2020-12-03 14:07:07, Error SP Operation execution failed: 13. hr = 0x800707E7

2020-12-03 14:07:07, Error SP ExecuteOperations: Failed execution phase Post First Boot. Error: 0x800707E7

2020-12-03 14:07:07, Error SP Operation execution failed.

2020-12-03 14:07:07, Error SP CSetupPlatformPrivate::Execute: Failed to deserialize/execute post-FirstBoot operations. Error: 0x800707E7



I can see in my setupact log it is creating a user directory with.000 at the end for me and then having issues cause it can't match that to my normal account with no suffix. Here is the area of that log that I am referring to:


020-12-03 14:07:06, Info MIG Creating profile for user S-1-5-21-2506645773-3088790869-1022779844-1001, THE-****\Wyatt (Wyatt, (NULL)). Using existent SID

2020-12-03 14:07:06, Info MIG Mig::CPlatform::CreateProfileForUser: ACL for profile C:\Users\Wyatt.000: O:SYG:SYD:P(A;OICI;FA;;;SY)(A;OICI;FA;;;BA)(A;OICI;FA;;;S-1-5-21-2506645773-3088790869-1022779844-1001)

2020-12-03 14:07:06, Info MIG Adding indirect mapping for HKCU (C:\Users\Wyatt.000\NTUSER.DAT) to 0x80000003, S-1-5-21-2506645773-3088790869-1022779844-1001

2020-12-03 14:07:06, Info [0x0803e2] MIG Adding indirect mapping from HKCU to <C:\Users\Wyatt.000\NTUSER.DAT> loaded at HKEY_USERS\S-1-5-21-2506645773-3088790869-1022779844-1001 (R/W)

2020-12-03 14:07:06, Info [0x0803e4] MIG Successfully mapped HKCU

2020-12-03 14:07:06, Info [0x0803e6] MIG Removing mapping for HKCU

2020-12-03 14:07:06, Info [0x0803e7] MIG Successfully unmapped HKCU

2020-12-03 14:07:06, Warning SP User profile suffix mismatch: upgrade asked for "Wyatt", actual suffix is: "Wyatt.000"


I am going nuts trying to figure this out, any help would be much appreciated. Thank you

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