Windows 10 Child is locked out of everything, and we can't remove him from the family group

  • Thread starter Thread starter Siobhan Bibb
  • Start date Start date
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Siobhan Bibb

We have been using Microsoft Family Safety for a year or two now. It's been amazing for the most part. My son's account is set to lock him out of internet browsers and his games on our Windows 10 laptop and Windows 10 desktop. He needs to request time, I grant his request for a set time, and it shuts off when his time is up. Until two days ago.My son logged in and requested time. I received the notice on my app. I approved the time. Our laptop shows that time was granted. Still, when he tries to use any game or browser he gets the "ask to use" screen. We did this many times so that his whole d

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