T
Tinashe M
My child cannot access any games using his xbox account. He is getting several errors one of which says the owner of the device has to log in. My account is working fine. On the family app it's saying we need to go to aka.ms/familyverify to verify. We have done this several times and still his account is not working. In addition I have also tried the following- removing and re adding him to the family account- removing all devices from his account and registering them again. Some of the devices just reappear on their own again without being registered like his old xbox.None of this has worked.
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