Windows 10 Computer Blackscreen/crashes while playing video games.

  • Thread starter Thread starter Indeesmart
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Indeesmart

Hello, my computer has been crashing while playing video games, mainly Overwatch, but also some other games, including emulators and other launchers like Epic Games Launcher. It's been going on for the last couple months. I thought it was a problem with my headset drivers, but the issue has persisted after changing the drivers to my headset (Hyper X Cloud II).


I ran driver verifier, and crashed my computer while running it between 1:00pm -2:00pm on the event viewer logs 10/15/2020. I did have to run a system restore to be able to load windows again, so I don't know if that affects the results. I didn't see any driver come up after the bluescreen came up, but my computer has never actually bluescreened before this point.

Previous crashes have mentioned AMDKMDAG stopped responding and recovered in the event viewer.


I have the event viewer, dxdiag, and dmp available to view, just don't know how to upload them.


Specs:

Motherboard: ASRock Z170A-X1/3.1

CPU: Intel I5-6500

GPU: Radeon RX 470

SSD: Samsung SSD 750 EVO 250 GB

HDD: ST2000DM006-2DM164

RAM: 2 8GB Corsair Vengeance LPX DDR4 DRAM 2666 MHz

PSU: EVGA 500 B1 100-B1-0500-KR 80+ BRONZE 500W

OS: Windows 10 Education 2004 19041.508

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