T
Trevor3EJ
I had this problem at the beginning of this year. Tried reformatting myself, and still encountered the same symptoms, sent it for service and after a "factory reset" it worked fine until four days ago. Now I get anywhere from 0-8 crashes a day.
My reliability Monitor as an example shows the following (though there are others I could post as well if it would be helpful):
Description
Faulting Application Path: C:\Windows\System32\dwm.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: dwm.exe
Application Version: 10.0.19041.1
Application Timestamp: 9a82ecd2
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.19041.488
Fault Module Timestamp: 5b4a3325
Exception Code: e0464645
Exception Offset: 000000000010b3cc
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 0503
Additional Information 2: 05038a8d0f1df7d435a57df411af2cff
Additional Information 3: 8d5d
Additional Information 4: 8d5dc8ea81e33283ae64e38f5590f6b2
Extra information about the problem
Bucket ID: 66237fb2b4e9dae2bccda262eb36ef6a (2075493549024407402)
Scrolling through the event viewer for more info I find:
Faulting application name: dwm.exe, version: 10.0.19041.1, time stamp: 0x9a82ecd2
Faulting module name: KERNELBASE.dll, version: 10.0.19041.488, time stamp: 0x5b4a3325
Exception code: 0xe0464645
Fault offset: 0x000000000010b3cc
Faulting process id: 0x5778
Faulting application start time: 0x01d684c9d83a8db2
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 230f16d8-c365-47f6-a0bc-7ae9730f7bf7
Faulting package full name:
Faulting package-relative application ID:
I can post more similar things but if anyone has any idea on how to start resolving this I'd appreciate it. I enjoy computers but this is a bit beyond my skillset to fully understand and try to fix.
Continue reading...
My reliability Monitor as an example shows the following (though there are others I could post as well if it would be helpful):
Description
Faulting Application Path: C:\Windows\System32\dwm.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: dwm.exe
Application Version: 10.0.19041.1
Application Timestamp: 9a82ecd2
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.19041.488
Fault Module Timestamp: 5b4a3325
Exception Code: e0464645
Exception Offset: 000000000010b3cc
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 0503
Additional Information 2: 05038a8d0f1df7d435a57df411af2cff
Additional Information 3: 8d5d
Additional Information 4: 8d5dc8ea81e33283ae64e38f5590f6b2
Extra information about the problem
Bucket ID: 66237fb2b4e9dae2bccda262eb36ef6a (2075493549024407402)
Scrolling through the event viewer for more info I find:
Faulting application name: dwm.exe, version: 10.0.19041.1, time stamp: 0x9a82ecd2
Faulting module name: KERNELBASE.dll, version: 10.0.19041.488, time stamp: 0x5b4a3325
Exception code: 0xe0464645
Fault offset: 0x000000000010b3cc
Faulting process id: 0x5778
Faulting application start time: 0x01d684c9d83a8db2
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 230f16d8-c365-47f6-a0bc-7ae9730f7bf7
Faulting package full name:
Faulting package-relative application ID:
I can post more similar things but if anyone has any idea on how to start resolving this I'd appreciate it. I enjoy computers but this is a bit beyond my skillset to fully understand and try to fix.
Continue reading...