D
DanielLeSaux
Recently, my computer no longer completely shuts down after using the Windows Start Menu / Power / Shut Down option. Windows shuts down, the screen goes blank but the computer stays on (i.e. power light is on and fans are running). Here's what I've done so far to try to fix:
Made sure the Fast Startup option is turned off
Ran the powrcfg.exe / hibernate off option to turn off hibernation
Ensured the Intel Management Engine Interface driver is up to date (version is 2040.100.0.1029)
Tried holding Shift when using the Start Menu / Power / Shut Down option
Right now the work around is to hold down the power button until the computer shuts down. Any additional help would be appreciated to fix this issue.
Continue reading...
Made sure the Fast Startup option is turned off
Ran the powrcfg.exe / hibernate off option to turn off hibernation
Ensured the Intel Management Engine Interface driver is up to date (version is 2040.100.0.1029)
Tried holding Shift when using the Start Menu / Power / Shut Down option
Right now the work around is to hold down the power button until the computer shuts down. Any additional help would be appreciated to fix this issue.
Continue reading...