J
JJLozzer
Hello, I recently bought a new prebuilt PC Specialist Gaming PC from my local Currys PC World about 2 weeks ago. But since I’ve had it I have had loads of Blue Screens of Death. There are some occasions where I can have up to 6 of them in one session. Also, I haven’t had just one error, I’ve had a whole load of them, including;
CRITICAL_PROCESS_DIED
MEMORY_MANAGEMENT (This is probably the most common one, but they have all happened too many times)
IRQL_LESS_OR_NOT_EQUAL
KERNEL_SECURITY_CHECK_FAILURE
SYSTEM_SERVICE_EXCEPTION
I really don’t know what to do. I’ve been researching online and trying all different things including uninstalling software that could cause it, updating all my drivers, uninstalling Windows Updates, using SFC and CHKDSK in cmd which has fixed corrupted files but not fixed the problem, running the memtest, all of them have not done anything to fix this problem.
Another thing, these blue screens happen in waves, I get them all when booting up and then my PC runs fine and I can use it without issues most of the time (I might get one randomly whilst using it but only one at that point) and then it happens again when I shut the computer down.
These are my PC specs (what it said on the Currys website):
PC SPECIALIST Vortex ST-S Gaming PC
Windows 10 (64-bit)
Processor: Intel Core i7-9700
Octa-core
3.0 GHz/4.7 GHz (Is this overclocked?)
12 MB Cache
RAM: 16GB DDR4 (2400 MHz)
Graphics Card: NVIDIA GeForce RTX 2070 Super
8GB GDDR6
Storage: 2 TB 7200rpm (This is a Seagate HDD, not specified in the specs but I can see it in my PC)
256GB SSD (I don’t know what brand or anything it is, not specified)
WiFi: 802.11n, 2x2, up the 300 Mbps
USB: 3.0 x 4, 2.0 x 2
Audio Software: Realtek ALC887 8-channel HD audio
No disc drive
No Memory card reader
I have AVG Anti Virus Free installed as a security software. I’ve never had an issue with it before, and neither has anyone else i know that has used it.
Thank you for taking the time to read this, I don’t really know a lot about PCs so any help would be appreciated! I just don’t want my new PC to break on me, as I bought it because my old one broke on me. I am willing to reset my PC if that’s what it comes to. I know nothing about Safe Mode or the BIOS.
Reply
Report Edit
Continue reading...
CRITICAL_PROCESS_DIED
MEMORY_MANAGEMENT (This is probably the most common one, but they have all happened too many times)
IRQL_LESS_OR_NOT_EQUAL
KERNEL_SECURITY_CHECK_FAILURE
SYSTEM_SERVICE_EXCEPTION
I really don’t know what to do. I’ve been researching online and trying all different things including uninstalling software that could cause it, updating all my drivers, uninstalling Windows Updates, using SFC and CHKDSK in cmd which has fixed corrupted files but not fixed the problem, running the memtest, all of them have not done anything to fix this problem.
Another thing, these blue screens happen in waves, I get them all when booting up and then my PC runs fine and I can use it without issues most of the time (I might get one randomly whilst using it but only one at that point) and then it happens again when I shut the computer down.
These are my PC specs (what it said on the Currys website):
PC SPECIALIST Vortex ST-S Gaming PC
Windows 10 (64-bit)
Processor: Intel Core i7-9700
Octa-core
3.0 GHz/4.7 GHz (Is this overclocked?)
12 MB Cache
RAM: 16GB DDR4 (2400 MHz)
Graphics Card: NVIDIA GeForce RTX 2070 Super
8GB GDDR6
Storage: 2 TB 7200rpm (This is a Seagate HDD, not specified in the specs but I can see it in my PC)
256GB SSD (I don’t know what brand or anything it is, not specified)
WiFi: 802.11n, 2x2, up the 300 Mbps
USB: 3.0 x 4, 2.0 x 2
Audio Software: Realtek ALC887 8-channel HD audio
No disc drive
No Memory card reader
I have AVG Anti Virus Free installed as a security software. I’ve never had an issue with it before, and neither has anyone else i know that has used it.
Thank you for taking the time to read this, I don’t really know a lot about PCs so any help would be appreciated! I just don’t want my new PC to break on me, as I bought it because my old one broke on me. I am willing to reset my PC if that’s what it comes to. I know nothing about Safe Mode or the BIOS.
Reply
Report Edit
Continue reading...