T
TroubledAnt
Can someone please help me with this issue? I've been dealing with it off and on for months and now that I'm working from home it's insufferable. My computer constantly disconnects from the internet, sometimes it will disconnect and I will troubleshoot it, it will connect again and then seconds later it will disconnect again. When I troubleshoot it I get this report that the connection between my access point, router, or cable modem and the internet is broken: detected. The network gateway is accessible but Windows couldn't receive network traffic from the internet. And also that the default gateway is not available. I've tried all the other troubleshooting advice related to the default gateway is not available found online without any success.
Details about network adapter diagnosis:
Network adapter Wi-Fi driver information:
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 94ef1b18-df0d-4b72-9f1d-2810c268f9f9
Interface name: Dell Wireless 1820A 802.11ac
Interface type: Native Wi-Fi
Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1
Connection status summary
Connection started at: 2020-05-06 16:10:25-089
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 8 item(s) total, 8 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
20-3D-66-47-13-40 Infra <unknown> -61 1
WIFINETWORK
20-3D-66-47-13-44 Infra <unknown> -69 5745000 WIFINETWORK
30-60-23-1B-6C-9B Infra <unknown> -64 5260000 MotoVAP_M91403SA352J
1A-74-2E-81-24-67 Infra <unknown> -55 5745000 DIRECT-F6-FireTV_
62-45-B1-69-34-A2 Infra a -87 5240000 (Unnamed Network)
38-94-ED-BE-9D-A2 Infra <unknown> -90 11 MillFiber
E0-22-02-29-D2-7D Infra <unknown> -88 11 MIABELLA
30-8D-99-7E-D6-2B Infra <unknown> -82 11 DIRECT-20-HP ENVY 5540 series
Connection History
Information for Auto Configuration ID 1
List of visible networks: 7 item(s) total, 7 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 68 Yes MotoVAP_M91403SA352J
Infra <unknown> Yes 74 Yes WIFINETWORK
Infra <unknown> Yes 82 Yes DIRECT-F6-FireTV_7a76
Infra a Yes 6 Yes (Unnamed Network)
Infra <unknown> Yes 0 Yes MillFiber
Infra <unknown> Yes 4 Yes MIABELLA
Infra <unknown> Yes 16 Yes DIRECT-20-HP ENVY 5540 series
List of preferred networks: 1 item(s)
Profile: WIFINETWORK
SSID: WIFINETWORK
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 1
Connection started at: 2020-05-06 16:10:25-089
Auto Configuration ID: 1
Profile: WIFINETWORK
SSID: TWIFINETWORK
SSID length: 29
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 20-3d-66-47-13-44
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 3125
Ndis Tx: 2607
Unicast decrypt success: 81
Multicast decrypt success: 0
Unicast decrypt failure: -3
Multicast decrypt failure: 0
Rx success: -9999
Rx failure: -971
Tx success: 52
Tx failure: 0
Tx retry: 0
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: -7
Roaming history: 0 item(s)
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 94ef1b18-df0d-4b72-9f1d-2810c268f9f9
Interface name: Dell Wireless 1820A
Interface type: Native Wi-Fi
Result of diagnosis: There may be problem
InformationalDiagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Native Wi-Fi MSM
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 94ef1b18-df0d-4b72-9f1d-2810c268f9f9
Interface name: Dell Wireless 1820A
Interface type: Native Wi-Fi
Profile: TWIFINETWORK
SSID: WIFINETWORK
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No
Result of diagnosis: There may be problem
Does anyone have any ideas? Please help!
Continue reading...
Details about network adapter diagnosis:
Network adapter Wi-Fi driver information:
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 94ef1b18-df0d-4b72-9f1d-2810c268f9f9
Interface name: Dell Wireless 1820A 802.11ac
Interface type: Native Wi-Fi
Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1
Connection status summary
Connection started at: 2020-05-06 16:10:25-089
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 8 item(s) total, 8 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
20-3D-66-47-13-40 Infra <unknown> -61 1
WIFINETWORK
20-3D-66-47-13-44 Infra <unknown> -69 5745000 WIFINETWORK
30-60-23-1B-6C-9B Infra <unknown> -64 5260000 MotoVAP_M91403SA352J
1A-74-2E-81-24-67 Infra <unknown> -55 5745000 DIRECT-F6-FireTV_
62-45-B1-69-34-A2 Infra a -87 5240000 (Unnamed Network)
38-94-ED-BE-9D-A2 Infra <unknown> -90 11 MillFiber
E0-22-02-29-D2-7D Infra <unknown> -88 11 MIABELLA
30-8D-99-7E-D6-2B Infra <unknown> -82 11 DIRECT-20-HP ENVY 5540 series
Connection History
Information for Auto Configuration ID 1
List of visible networks: 7 item(s) total, 7 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 68 Yes MotoVAP_M91403SA352J
Infra <unknown> Yes 74 Yes WIFINETWORK
Infra <unknown> Yes 82 Yes DIRECT-F6-FireTV_7a76
Infra a Yes 6 Yes (Unnamed Network)
Infra <unknown> Yes 0 Yes MillFiber
Infra <unknown> Yes 4 Yes MIABELLA
Infra <unknown> Yes 16 Yes DIRECT-20-HP ENVY 5540 series
List of preferred networks: 1 item(s)
Profile: WIFINETWORK
SSID: WIFINETWORK
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 1
Connection started at: 2020-05-06 16:10:25-089
Auto Configuration ID: 1
Profile: WIFINETWORK
SSID: TWIFINETWORK
SSID length: 29
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 20-3d-66-47-13-44
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 3125
Ndis Tx: 2607
Unicast decrypt success: 81
Multicast decrypt success: 0
Unicast decrypt failure: -3
Multicast decrypt failure: 0
Rx success: -9999
Rx failure: -971
Tx success: 52
Tx failure: 0
Tx retry: 0
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: -7
Roaming history: 0 item(s)
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 94ef1b18-df0d-4b72-9f1d-2810c268f9f9
Interface name: Dell Wireless 1820A
Interface type: Native Wi-Fi
Result of diagnosis: There may be problem
InformationalDiagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Native Wi-Fi MSM
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 94ef1b18-df0d-4b72-9f1d-2810c268f9f9
Interface name: Dell Wireless 1820A
Interface type: Native Wi-Fi
Profile: TWIFINETWORK
SSID: WIFINETWORK
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No
Result of diagnosis: There may be problem
Does anyone have any ideas? Please help!
Continue reading...