Windows 10 Control panel keeps crashing after a few seconds (tried many ways to fix but still can't)

  • Thread starter Thread starter Hexeeb
  • Start date Start date
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Hexeeb

This has been happening for months now. My control panel keeps crashing after a few seconds after I opened it. Before I didn't really need to use it but now it is quite an inconvenience for me to deal with. I looked up this issue and found many solutions, such as deleting IDT audio panel (can't find this file), deleting IDTNC64.cpl (also can't find this file), but I learnt that the cause is probably about the explorer.exe error. Here is the error code:


Log Name: Application

Source: Application Error

Date: 15/8/2020 12:33:32 PM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: LAPTOP-50VK7O7H

Description:

Faulting application name: Explorer.EXE, version: 10.0.18362.997, time stamp: 0x2419a7bd

Faulting module name: verifier.dll, version: 10.0.18362.1, time stamp: 0xed9bfe19

Exception code: 0xc0000421

Fault offset: 0x0000000000006dfc

Faulting process id: 0x27e8

Faulting application start time: 0x01d672bd377f3c98

Faulting application path: C:\WINDOWS\Explorer.EXE

Faulting module path: C:\WINDOWS\System32\verifier.dll

Report Id: b3006ea1-aca8-4221-ab6a-eac3eabde05d

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2020-08-15T04:33:32.127770900Z" />

<EventRecordID>36364</EventRecordID>

<Channel>Application</Channel>

<Computer>LAPTOP-50VK7O7H</Computer>

<Security />

</System>

<EventData>

<Data>Explorer.EXE</Data>

<Data>10.0.18362.997</Data>

<Data>2419a7bd</Data>

<Data>verifier.dll</Data>

<Data>10.0.18362.1</Data>

<Data>ed9bfe19</Data>

<Data>c0000421</Data>

<Data>0000000000006dfc</Data>

<Data>27e8</Data>

<Data>01d672bd377f3c98</Data>

<Data>C:\WINDOWS\Explorer.EXE</Data>

<Data>C:\WINDOWS\System32\verifier.dll</Data>

<Data>b3006ea1-aca8-4221-ab6a-eac3eabde05d</Data>

<Data>

</Data>

<Data>

</Data>

</EventData>

</Event>


Not sure really what's going on there. Both the Faulting application and Faulting module are protected by "TrustedInstaller" so I can't really delete or do much to it, and I can't think of much ways of solving the problem. May someone help me out? Many thanks.

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