Windows 10 Cortana freezes and crashes when opened. Search menu won't close after selecting an app or file.

  • Thread starter Thread starter MadaHaz
  • Start date Start date
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MadaHaz

CORTANA ISSUE

Cortana when opened will work for a few seconds and then freezes and closes itself. In the task manager, Cortana will be in a suspended state and then wakes up once clicked but will return to its suspended state once it closes.

I have tried many methods to solve this myself such as scanning for issues using cmd and reinstalling Cortana through powershell but it still doesn't work. If I make another account Cortana will work there but not on the current account I am using which is an Administrator account.

I haven't updated to the new Windows 10, version 2004.


SEARCH BAR ISSUE

The search bar functions properly except when the searched option is opened. For example, if I search for "cmd" in the search bar and then press enter once the result is shown, it will open cmd but also keep the search open.

Again this issue is only present on the current account I am using and the search bar seems to work fine on any other account.


Any way to fix this? I have tried the "Get Help" app by Microsoft but it didn't help me at all and at the end I was recommended to reinstall windows which I would like to avoid.


Thanks in advance.

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