Windows 11 Couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint

  • Thread starter Thread starter Caitlin Margarethe S. Lupango
  • Start date Start date
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Caitlin Margarethe S. Lupango

Hi thereMy fingerprint scanner on my Huawei Matebook D14 stopped working a few days ago. I receive an error message when viewing the sign in options "Couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint".I've checked Device Manager to ensure that it is set to Automatic and running.

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