Windows 10 Critical process died bsod and boot menu does not show ssd drive (with os)

  • Thread starter Thread starter alunaw
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alunaw

I’ve had problems with random crashing with my laptop for about a year. Crashes either show a bsod for a second or go straight to a black screen. They do not make dmp files. I recently got a picture of one bsod which had a “critical process died” error. Crashes will occur randomly, but I’ve noticed that moving the laptop almost always results in a crash within a couple minutes unless I move it very slowly.


In the last month or so, I’ve also has issues with booting, usually after a crash. The computer will try booting through the network (Start PXE over IPv4 and then IPv6). When those fail, the boot menu will come up with options for Windows Boot Manager, ATA HDD, PCI LAN: EFI Network (IPv4), PCI LAN: EFI Network (IPv6), but it does not list my SSD which stores the os.

I just shut down after this happens. It seems the longer I wait after shut down to start up again, the more likely the computer is to successfully startup and the longer time between startup and the next crash.

I also previously got help here fixing frequent crashes by removing old software. Most of those crashes were (I’m assuming) also critical process died crashes, so the old software seemed to exasperate the main crashing issue.

I’m guessing the issue is a hardware issue where the ssd suddenly becomes unrecognizable. Could this simply be an issue with a physical connection? Would the issue be better resolved by moving the os to a different drive?

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