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KeithVentimiglia
I am a teacher using Zoom and Microsoft 365 Office to present materials. The past few weeks every time I am zooming and open Microsoft Word and begin to draw using the Pen and writing tablet, my screen goes black, though camera stays on, participants continue to see what is on my screen, even though I can not. Attempt at CTRL-ALT-DEL to end task or intervene short of shutting down computer does not work, as nothing appears on my screen. I can use Zoom annotate function with tablet without issue and any other app without problem. Have attempted the fixes of Advanced-Disable Graphics hardware acceleration and Pen-use pen to select and interact with program by default without change. If not on Zoom, the screen blinks to black but doesn't stay black, returns to Word. If not using writing tablet and using mouse, same thing occurs...goes black, stays that way or blinks. Looking for fix as it has greatly affected ability to use Office for education. Bottom line: After removing all other accessories and apps, Office 365 causes screen to flicker black or stay that way whenever trying to use draw function (with or without mouse, on or off Zoom) Please help!!!
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