Windows 10 Desktop Window Manager Stopped working. crash code c0000005

  • Thread starter Thread starter SHADOWkas911
  • Start date Start date
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SHADOWkas911

Hi! my name is Vikas and ive been having trouble with my PC for a few days.When id play minecraft after a good 15 minutes the screen would loose video and my fans would go 100% and i went to view all problem reports and had a hilarious 155 Desktop Window Manager crashes but only recently had i gotten the black screen problem.

Heres what reliability history has to reported:



Description

Faulting Application Path: C:\Windows\System32\dwm.exe



Problem signature

Problem Event Name: APPCRASH

Application Name: dwm.exe

Application Version: 10.0.19041.508

Application Timestamp: cd97c98b

Fault Module Name: KERNELBASE.dll

Fault Module Version: 10.0.19041.662

Fault Module Timestamp: ec58f015

Exception Code: e0464645

Exception Offset: 000000000010bd5c

OS Version: 10.0.19042.2.0.0.256.48

Locale ID: 16393

Additional Information 1: 0503

Additional Information 2: 05038a8d0f1df7d435a57df411af2cff

Additional Information 3: 602b

Additional Information 4: 602bee1b8a1cfe9e7b43a379fcfbbc4d



Extra information about the problem

Bucket ID: b5a4c417db5a39f295722cf9dab3ef01 (1545347073769205505)




and here is what crash dump says (WINDBG preview):




Microsoft (R) Windows Debugger Version 10.0.20153.1000 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\vikas\AppData\Local\CrashDumps\dllhost.exe.17572.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19042 MP (16 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Debug session time: Tue Dec 15 13:47:00.000 2020 (UTC + 5:30)
System Uptime: not available
Process Uptime: 0 days 0:12:50.000
........................................
Loading unloaded module list
........
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(44a4.2c70): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run
!analyze -v
eax=00000000 ebx=00000000 ecx=ffffffff edx=03022720 esi=00000000 edi=00000002
eip=77bd1bdc esp=04bde450 ebp=04bde490 iopl=0 nv up ei pl nz ac pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000216
ntdll!NtWaitForMultipleObjects+0xc:
77bd1bdc c21400 ret 14h
0:001> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

Unable to load image SkypeContext.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SkypeContext.dll

KEY_VALUES_STRING: 1

Key : AV.Fault
Value: Read

Key : Analysis.CPU.mSec
Value: 1280

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on VIKASINATOR

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 158690

Key : Analysis.Memory.CommitPeak.Mb
Value: 231

Key : Analysis.System
Value: CreateObject

Key : Timeline.Process.Start.DeltaSec
Value: 770

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1

Key : WER.Process.Version
Value: 10.0.19041.546


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS: 0

CONTEXT:
(.ecxr)
eax=641f90b0 ebx=03022720 ecx=ffffffff edx=03022720 esi=03032a00 edi=0302d2a0
eip=75c2a772 esp=04bdebc0 ebp=04bdecb4 iopl=0 nv up ei pl zr na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246
combase!CStdMarshal::CreateStub+0x112:
75c2a772 8b30 mov esi,dword ptr [eax] ds:002b:641f90b0=????????
Resetting default scope

EXCEPTION_RECORD:
(.exr -1)
ExceptionAddress: 75c2a772 (combase!CStdMarshal::CreateStub+0x00000112)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 641f90b0
Attempt to read from address 641f90b0

PROCESS_NAME: dllhost.exe

READ_ADDRESS: 641f90b0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 00000000

EXCEPTION_PARAMETER2: 641f90b0

FAULTING_LOCAL_VARIABLE_NAME: pfNonNDR

ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [ThreadFinalExh] from Frame:[0] on thread:[2c70] ; Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]

FAULTING_THREAD: ffffffff

STACK_TEXT:
00000000 00000000 SkypeContext.dll!Unloaded+0x0


STACK_COMMAND: .ecxr ; ~~[0x2c70]s ; .frame 0 ; ** Pseudo Context ** ManagedPseudo ** Value: eafa7b0 ** ; kb

SYMBOL_NAME: SkypeContext.dll!Unloaded+0

MODULE_NAME:
SkypeContext

IMAGE_NAME: SkypeContext.dll

FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_SkypeContext.dll!Unloaded

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x86

OSNAME: Windows 10

FAILURE_ID_HASH: {ea92feee-2838-7ef4-e9b3-f215f60623bf}

Followup: MachineOwner
---------

0:001> .ecxr
eax=641f90b0 ebx=03022720 ecx=ffffffff edx=03022720 esi=03032a00 edi=0302d2a0
eip=75c2a772 esp=04bdebc0 ebp=04bdecb4 iopl=0 nv up ei pl zr na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246
combase!CStdMarshal::CreateStub+0x112:
75c2a772 8b30 mov esi,dword ptr [eax] ds:002b:641f90b0=????????
0:001> .exr -1
ExceptionAddress: 75c2a772 (combase!CStdMarshal::CreateStub+0x00000112)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 641f90b0
Attempt to read from address 641f90b0


any help would be greatly appreciated.


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