Windows 10 Directed from EA support - KernelBase.dll faulty, game not launching

  • Thread starter Thread starter FrankieHollins
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FrankieHollins

Hi,I've tried to find a way to contact microsoft support, either through chat boxes or via phone, but all the sites just take me in a loop with no numbers or ways to contact an agent in sight, so I thought I'd say here. Basically, I'm directed to microsoft support from EA help due to the game, Star Wars Battlefront II, not launching. After attempting numerous fixes for the application itself (reinstalling, verifying integrity of the files, deleting settings folder, clean boot stopping processes selectively etc etc), we found out from a msinfo log that KernalBase.dll is making it unable to laun

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