P
PerryVivian
My relatively new HP computer is caught in a loop and will not open to the Windows 10 desktop. I get the Microsoft logo and the dots circle around and goes to the blue screen with options to troubleshoot or turn off the PC. When I do a Command Prompt for the Directory there is a result that shows no directory with "42 CTOERROR.flg. When I enter config, I get the message "'\windows/system32\config' is not recognized as an internal or external command, operable program or batch file." This happened after the last Windows 10 update which did hang up for an unusually long time at 80%.
I appreciate any help that you can provide. I was able to back up my files, but am wondering if my downloaded new software will still be there also. I dread that I will have to reset instead of repair. By the way, neither worked from the Troubleshoot blue screen prompt.
The whole Command Prompt is as follows:
Microsoft Windows [Version 10.0.17134.48]
Not enough memory resources are available to process this command.
x:\Windows/system 32>c:
c:\dir
Volume in drive C is WINDOWS
Volume Serial Number is 3E04-4495
Directory of C:\
01/26/2020 11:39 PM <DIR> appl.zip
01/26/2020 11:40 PM 42 CTOERROR.flg
04/11/2018 03:38 PM <DIR> PerfLogs
05/30/2018 11:29 AM <DIR> Program Files
05/30/2018 11:26 AM <DIR> Program Files (x86)
01/26/2020 11:41 PM <DIR> RM
05/30/2018 11:56 AM <DIR> SW
05/30/2018 11:30 AM <DIR> SWSetup
04/27/2018 10:07 PM <DIR> Users
05/30/2018 11:53 AM <DIR> Windows
1 File(s) 42 bytes
9 Dir(s) 52,245,266,432 bytes free
C:\> \windows\system32\config
'\windows\system32\config' is not recognized as an internal or external command,
operable program or batch file
Thank you for your time and consideration.
Continue reading...
I appreciate any help that you can provide. I was able to back up my files, but am wondering if my downloaded new software will still be there also. I dread that I will have to reset instead of repair. By the way, neither worked from the Troubleshoot blue screen prompt.
The whole Command Prompt is as follows:
Microsoft Windows [Version 10.0.17134.48]
Not enough memory resources are available to process this command.
x:\Windows/system 32>c:
c:\dir
Volume in drive C is WINDOWS
Volume Serial Number is 3E04-4495
Directory of C:\
01/26/2020 11:39 PM <DIR> appl.zip
01/26/2020 11:40 PM 42 CTOERROR.flg
04/11/2018 03:38 PM <DIR> PerfLogs
05/30/2018 11:29 AM <DIR> Program Files
05/30/2018 11:26 AM <DIR> Program Files (x86)
01/26/2020 11:41 PM <DIR> RM
05/30/2018 11:56 AM <DIR> SW
05/30/2018 11:30 AM <DIR> SWSetup
04/27/2018 10:07 PM <DIR> Users
05/30/2018 11:53 AM <DIR> Windows
1 File(s) 42 bytes
9 Dir(s) 52,245,266,432 bytes free
C:\> \windows\system32\config
'\windows\system32\config' is not recognized as an internal or external command,
operable program or batch file
Thank you for your time and consideration.
Continue reading...