Windows 10 DirectX Setup Keeps throwing error, preventing me to play a game

  • Thread starter Thread starter farhankhan8
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farhankhan8

Hi ,

I am trying to play Team Fortess 2 on my new laptop. However the games keeps crashing as soon as it starts . I checked Windows Event logs and found the following error :





While the above error was not very helpful , because it did not provide me a faulting module name , however just before the above error in Evntvwr , i saw the following entry :




This made me think that the error could be related to DirectX , as the game does try to do a DirectX setup when I launch it and then crashes. So I ran the DXSETUP.exe mentioned in the above path as administrator. And sure enough, DirectX setup fails with the following error :





In checking the DXError.log & DirectX.log under C:\Windows\logs I see the following errors


DXError.log:




I am perplexed by the access denied error because I am already running the setup as Administrator. And I have already run

Deployment Image Servicing and Management (DISM) too ( DISM.exe /Online /Cleanup-image /Restorehealth ) AND

sfc /scannow

Both of them did not show any errors or apparent problems.


How do I fix this error so I can play one of my fav games please?

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