Windows 10 DVD drive will not read my software DVD

[dougd2811]

I have upgraded my hardware and my TSSTcorp CDDVDW SH-233C players will not read my software disc. I have tried uninstalling and re-installing both drives, but this has not worked. I have tried installing new drivers and this has not worked

This is what the event manager is telling me, but I do not know what it means and how I can fix this problem.

Thank you for any assistance you can provide me.


Log Name: Microsoft-Windows-Kernel-PnP/Configuration

Source: Microsoft-Windows-Kernel-PnP

Date: 2020-11-21 7:52:49 PM

Event ID: 410

Task Category: None

Level: Information

Keywords:

User: SYSTEM

Computer: Doug

Description:

Device SCSI\CdRom&Ven_TSSTcorp&Prod_CDDVDW_SH-S223C\5&1b770e53&0&000000 was started.



Driver Name: cdrom.inf

Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}

Service: cdrom

Lower Filters:

Upper Filters:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />

<EventID>410</EventID>

<Version>0</Version>

<Level>4</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x4000000000000000</Keywords>

<TimeCreated SystemTime="2020-11-22T01:52:49.5665720Z" />

<EventRecordID>930</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="2180" />

<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>

<Computer>Doug</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="DeviceInstanceId">SCSI\CdRom&amp;Ven_TSSTcorp&amp;Prod_CDDVDW_SH-S223C\5&amp;1b770e53&amp;0&amp;000000</Data>

<Data Name="DriverName">cdrom.inf</Data>

<Data Name="ClassGuid">{4d36e965-e325-11ce-bfc1-08002be10318}</Data>

<Data Name="ServiceName">cdrom</Data>

<Data Name="LowerFilters">

</Data>

<Data Name="UpperFilters">

</Data>

<Data Name="Problem">0x0</Data>

<Data Name="Status">0x0</Data>

</EventData>

</Event>

Source: Microsoft-Windows-Kernel-PnP
Date: 2020-11-21 7:52:49 PM
Event ID: 410
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: Doug
Description:
Device SCSI\CdRom&Ven_TSSTcorp&Prod_CDDVDW_SH-S223C\5&1b770e53&0&000000 was started.

Driver Name: cdrom.inf
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Service: cdrom
Lower Filters:
Upper Filters:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
<EventID>410</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2020-11-22T01:52:49.5665720Z" />
<EventRecordID>930</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="2180" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>Doug</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">SCSI\CdRom&amp;Ven_TSSTcorp&amp;Prod_CDDVDW_SH-S223C\5&amp;1b770e53&amp;0&amp;000000</Data>
<Data Name="DriverName">cdrom.inf</Data>
<Data Name="ClassGuid">{4d36e965-e325-11ce-bfc1-08002be10318}</Data>
<Data Name="ServiceName">cdrom</Data>
<Data Name="LowerFilters">
</Data>
<Data Name="UpperFilters">
</Data>
<Data Name="Problem">0x0</Data>
<Data Name="Status">0x0</Data>
</EventData>
</Event>

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