Windows 10 Earphone or external mic not showing up in playback device or recording device windows 10

[idonthaveoption]

Hi Guys,


I am having issue with 3.5 mm combo jack , I can use 3.5mm jack using earphone no issue with audio in earphone.


Device details :

Acer Nitro 4 AN515-31

Windows 10 HOME

version : 2004

OS build : 19041.388


Audio driver :




Issue :

1. when i insert earphone it is not shown in playback device and its mic is not listed in recording devices .

yes I every time i select which device is being used headphone, headset , mic , line_in etc from pop-up.

2. My external mic is not shown in recording device it used 3.5mm jack. Model (BOYA BY M1).


3. control pannel -> sound -> only shows microphone array and stereo mix in recording devices no earphone mic or external mic







yes i have checked show disabled device block is clicked .


what I have tried .


1. setting -> microphone -> enable microphone.


2. control pannel -> realtek hd audio manager -> click on audio jack and select device


3. tried using acer provided realtek driver : 6.0.1.8451


4. update driver from realtek website version : 6.0.1.8907.1


5. try trobleshooter for windows setting


6. uninstall driver from device mannager and restart


Nothing worked .


please help me to find solution

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