Windows 10 Earphones only pick up sound, but the microphone doesn't work.

  • Thread starter Thread starter sawconboy
  • Start date Start date
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sawconboy

Hello,


So I've been googling around for a while now and this is my last resort. I just bought these JBL Tune210 earphones (3.5mm) with an in-built microphone, but when I plug in the jack stick in my port on the laptop (Acer Aspire e15) it keeps using my internal laptop mic which is really buzzy and horrible. My laptop has 1 port for both the microphone & headset and I figured it was something with the PC settings, or more specifically Realtek. I've tried going into my Realtek program and changing settings, going to my recording devices through control panel.


I even just factory reset my PC hoping that It would give me the Realtek Audio popup where it asks if it's a headset, microphone, or headphones and I'm fairly certain I clicked hearphones & checked the "never show popup again", yes I've tried turning the popup on through the "i" icon in the realtek program etc. no luck.


Hope you can help me out.

Thank you in advance.

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