Windows 10 Epson WF-4720 Series Multi Function printer

  • Thread starter Thread starter MariaPGN
  • Start date Start date
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MariaPGN

When I print a page from Windows 10 a notice appears on the PC screen: Epson WF-4720 Series - Microsoft.Office.OneNote... [I do not use One Note!]. Also, 'Communication error, incorrect product may be selected. Details: the product is connected to Epson WF-4720 Series [copy 1] [which it is not, it is connected to WF-4720 Series only].


Another Communication error said 'Epson Scanner does not have a driver'. I do not use the Scanner facility. I have downloaded the software disk on my PC and would have thought a driver would have been installed then. I also installed another driver, to no use.


I cannot check printer port on the Printer Menu to select 'USBXXX' for USB connection


I have checked printer status, software status, etc, still the same result - I cannot print a document from Windows 10.


The Epson User Manual is no help and it is very difficult to find a direct email contact line - I accidentally found a contact number [which I lost] but too expensive, 10p a minute.


Can someone help?

Thank you

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