Windows 10 Error 13: The Data is invalid - Diagnostic Policy Service

  • Thread starter Thread starter RayBeeze
  • Start date Start date
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RayBeeze

I cannot run Windows Diagnostics Service as the Diagnostics Policy Service is not Running.


When I try and start the service, I receive the error:


Error 13: The data is invalid.


It is a standalone PC and I am the Administrator.


Having browsed around there was mention of this registry key - Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DPS\Parameters not having correct permissions.

  • Administrators group, mpssvc and TrustedInstaller all have Full Control & Read permissions.


I have also done this:

  • net localgroup Administrators /add networkservice
  • net localgroup Administrators /add localservice


I have run sfc - no issues detected


I have uninstalled the Network Device (Realtek PCIe GBE Family Controller) and then allowed Windows to "find new hardware" and reinstall it. Windows reports it is using the latest driver.


My network adapter is working fine, I only realised this service wasn't running after experiencing an (unrelated) network issue and I tried to use the Diagnostic tool.


Examining the event log, the problem started to occur on January 16th 2020... which is the same date that KB4528760 (Cumulative Update for Windows 10 Version 1903 for x64 systems) was installed. Not much else in the event log .. Event ID is 7000 and the Event Id qualifier is 49152.


Windows is currently up to date - no pending updates according to Windows Update tool. [1909 Pro Build 18363.836]


Thanks in advance ....

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