Windows 10 Error 8004003 after installing an imaging software

  • Thread starter Thread starter VonLE
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VonLE

Hi All:So I installed an imaging software, and everything went well. However, when I attempted to open the software, this error message came up: Creating an instance of the COM component with CLSID (00024840-0000-0000-C000-000000000046) from the IClassFactory failed due to the following error:8004003 Invalid pointer (Exception from HRESULT:0x80004003(E-POINTER)I have uninstalled it three times and even tried to install the software from the website rather than the USB, but the same error message keeps coming up. Is this likely from a compatibility issue between the software and the computer?Th

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