Windows 10 ERROR: Confirm parental consent for Microsoft account

  • Thread starter Thread starter Emma Sparkles
  • Start date Start date
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Emma Sparkles

I have two separate accounts for my children, using Google gmail addresses. Over the past two months, I have received multiple emails for both asking me to confirm my consent otherwise my kids will lose access to their accounts.I have used MULTIPLE Windows PC browsers over the period of two months, including Edge, Chrome, and Firefox, as well as my Xbox Family app on iOS to no avail.Every single time, on both accounts, I always get an error message after I click the yes to the consent button "Something's not working. It's not you, it's us."I then used chat support, and they told me to put a

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