Windows 10 Error in device manager for a Com 5 Port serial connection, how to resolve? Looks like Windows 10 can not find driver?

[wmlbill]

The device is a Digitrax PR3 and according to Digitrax there is a Windows 10 driver that works with the device in Windows.


Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 9/1/2018 1:14:33 PM
Event ID: 442
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: DESKTOP-TP71UHJ
Description:
Device USB\VID_04D8&PID_FF7E\5&32fa2635&0&1 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USB\VID_0781&PID_5599\4C530001440502112111
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Location Path: PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(1)
Migration Rank: 0xF000FFFFFFFF0033
Present: false
Status: 0xC0000719
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>442</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2018-09-01T18:14:33.156521400Z" />
<EventRecordID>397</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="300" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>DESKTOP-TP71UHJ</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">USB\VID_04D8&amp;PID_FF7E\5&amp;32fa2635&amp;0&amp;1</Data>
<Data Name="LastDeviceInstanceId">USB\VID_0781&amp;PID_5599\4C530001440502112111</Data>
<Data Name="ClassGuid">{36FC9E60-C465-11CF-8056-444553540000}</Data>
<Data Name="LocationPath">PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(1)</Data>
<Data Name="MigrationRank">0xf000ffffffff0033</Data>
<Data Name="Present">false</Data>
<Data Name="Status">0xc0000719</Data>
</EventData>
</Event>

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