M
Mahmoud Ezzat
Greetings,
I'm facing problems with my Dell Precision 5510 running the latest windows version with all drivers updated. This problem happens when operating on battery power only, doesn't happen using AC power.
The problem is that the system randomly freezes for about 40 seconds or more, with 100% SSD usage, becomes totally unusable in that duration.
I got ESENT warnings in the event viewer with IDs 533 and 510:
taskhostw (7372,D,0) WebCacheLocal: A request to write to the file "C:\Users\Ezzat\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.jfm" at offset 0 (0x0000000000000000) for 8192 (0x00002000) bytes succeeded, but took an abnormally long time (61 seconds) to be serviced by the OS. In addition, 0 other I/O requests to this file have also taken an abnormally long time to be serviced since the last message regarding this problem was posted 265 seconds ago. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
taskhostw (7372,D,0) WebCacheLocal: A request to write to the file "C:\Users\Ezzat\AppData\Local\Microsoft\Windows\WebCache\V01.log" at offset 405504 (0x0000000000063000) for 4096 (0x00001000) bytes succeeded, but took an abnormally long time (61 seconds) to be serviced by the OS. In addition, 0 other I/O requests to this file have also taken an abnormally long time to be serviced since the last message regarding this problem was posted 265 seconds ago. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
taskhostw (7372,D,0) WebCacheLocal: A request to write to the file "C:\Users\Ezzat\AppData\Local\Microsoft\Windows\WebCache\V01.log" at offset 405504 (0x0000000000063000) for 4096 (0x00001000) bytes has not completed for 36 second(s). This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
taskhostw (7372,D,0) WebCacheLocal: A request to write to the file "C:\Users\Ezzat\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.jfm" at offset 0 (0x0000000000000000) for 8192 (0x00002000) bytes has not completed for 36 second(s). This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
It seems like faulty hardware, maybe the SSD but I've ran memory diagnostics, chkdsk, sfc/scannow and haven't found any hardware problems.
Also this happens only on battery power ... can't really be a faulty SSD without that happening on AC power.
Any help would be appreciated.
Dell precision 5510
Windows 10 pro
Intel core i7 6820HQ
16 GB DDR4 RAM
512 NVME SSD
Continue reading...
I'm facing problems with my Dell Precision 5510 running the latest windows version with all drivers updated. This problem happens when operating on battery power only, doesn't happen using AC power.
The problem is that the system randomly freezes for about 40 seconds or more, with 100% SSD usage, becomes totally unusable in that duration.
I got ESENT warnings in the event viewer with IDs 533 and 510:
taskhostw (7372,D,0) WebCacheLocal: A request to write to the file "C:\Users\Ezzat\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.jfm" at offset 0 (0x0000000000000000) for 8192 (0x00002000) bytes succeeded, but took an abnormally long time (61 seconds) to be serviced by the OS. In addition, 0 other I/O requests to this file have also taken an abnormally long time to be serviced since the last message regarding this problem was posted 265 seconds ago. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
taskhostw (7372,D,0) WebCacheLocal: A request to write to the file "C:\Users\Ezzat\AppData\Local\Microsoft\Windows\WebCache\V01.log" at offset 405504 (0x0000000000063000) for 4096 (0x00001000) bytes succeeded, but took an abnormally long time (61 seconds) to be serviced by the OS. In addition, 0 other I/O requests to this file have also taken an abnormally long time to be serviced since the last message regarding this problem was posted 265 seconds ago. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
taskhostw (7372,D,0) WebCacheLocal: A request to write to the file "C:\Users\Ezzat\AppData\Local\Microsoft\Windows\WebCache\V01.log" at offset 405504 (0x0000000000063000) for 4096 (0x00001000) bytes has not completed for 36 second(s). This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
taskhostw (7372,D,0) WebCacheLocal: A request to write to the file "C:\Users\Ezzat\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.jfm" at offset 0 (0x0000000000000000) for 8192 (0x00002000) bytes has not completed for 36 second(s). This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
It seems like faulty hardware, maybe the SSD but I've ran memory diagnostics, chkdsk, sfc/scannow and haven't found any hardware problems.
Also this happens only on battery power ... can't really be a faulty SSD without that happening on AC power.
Any help would be appreciated.
Dell precision 5510
Windows 10 pro
Intel core i7 6820HQ
16 GB DDR4 RAM
512 NVME SSD
Continue reading...