Windows 10 Event 10016 causing audio issues

  • Thread starter Thread starter KyleCA_667
  • Start date Start date
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KyleCA_667

Hi Microsoft Community,

I have an issue regarding event 10016, whenever a video plays or my laptop starts up, the audio starts to spazz out for a few seconds and whenever I check Event Viewer, it states Event 10016 occurred at that time, (every single time). I've tried multiple solutions and videos to fix this problem but to no avail, I keep getting the same error over and over again. Are any of these solutions possible or any other methods to fix this?
1. Resetting the entire computer?

2. Get a new product?
3. Find a way to reset my Microsoft account if it's connected to it?

Thank you for your time.

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