Windows 10 Explorer keeps crashing...

  • Thread starter Thread starter xMorpheousx416
  • Start date Start date
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xMorpheousx416

I will try to explain how this is occurring... strange as it is.


AMD FX8350 built system, on an MSI Gaming 790 platform. 16GB, Windows 10 1803, version 17134.137.


Some time, after I would guess.. the third Windows update from the original upgrade from 1706 to 1803, is when this started happening. Explorer will just crash.

Crashes when moving files, copying files, opening files, right click menu use on files.. etc. First sign, is the mouse will become seriously laggy. This lasts about 1 min, before I will get a small white window with an Explorer crash exception.


Faulting application name: Explorer.EXE, version: 10.0.17134.1, time stamp: 0x425b30b2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x1b0
Faulting application start time: 0x01d40c06853c4f47
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: unknown
Report Id: cf4612ad-e37d-46fc-a5d8-c7faa49248f9
Faulting package full name:
Faulting package-relative application ID:

It causes the background to go translucent white.. and the mouse to hourglass. If it does recover, it takes about five minutes to do so.


Browser take down:

If I have Chrome open during the crash... it will lock up Chrome with (not responding) and cause the browser window to go completely blank, with blacked out window frame. I stopped using Chrome temporarily, and during a crash with Firefox.. well, Firefox just kept on running. The crash didn't affect that browser.


Description
Faulting application name: chrome.exe, version: 67.0.3396.87, time stamp: 0x5b1f54ed
Faulting module name: KERNELBASE.dll, version: 10.0.17134.112, time stamp: 0xf2b2cb6c
Exception code: 0xe0000008
Fault offset: 0x000000000003a388
Faulting process id: 0x12670
Faulting application start time: 0x01d40c0318d91ecc
Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 6bb31c6f-a444-4174-8fd3-76992b2b7850
Faulting package full name:
Faulting package-relative application ID:



Other issues associated with it: (taken from Reliability Monitor)


An unknown Kernel error:
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff89088b5ff010
Parameter 2: fffff80d4c22ec88
Parameter 3: 0
Parameter 4: 1ae4
OS version: 10_0_17134
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.17134.2.0.0.256.48
Locale ID: 1033

Now... I am aware of Chrome's issues with Windows 10, 1803... and even turning off the Hardware Acceleration, hasn't affected the Explorer issue, as I work a ton with files.. so regardless of being on the net, it crashes.


I have ran diagnostics.. nothing. Troubleshooting.. nothing. Reset the OS.. nothing.

Ran the following thru CMD:
DISM.exe /Online /Cleanup-image /Restorehealth

as well as SFC /scannow


Nothing to report. All files in the system checked out.


Malwarebytes runs every night.. no issues, nothing quarantined.


My last version of Windows 10's iso.. is 17134.1.. so I may need to update that, if I need to reinstall the OS... I cannot go fresh, I have way too many programs I use installed... and appreciate being able to just restart the OS.

Continue reading...
 

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