A
AbhijnanSaha
I have tried multiple ways to fix this issue, but I failed, then I completely formatted and did a factory reset on my PC. And then after that, I installed Epic Games Launcher and tried installing a game, and this crash happens. Also, this crash happens when I try to download the .exe file of "Call of Duty: Warzone" game. The download fails multiple times at the beginning saying "network error", but then after few attempts, The PC crashes again.
I used Windows 10 SDK to analyze the crash dump files, and I recieved this,
Please help me figure out, what exactly on my PC is responsible for this crashes.
I recently downloaded the latest AMD Adrenaline 2020 driver of version 20.7.2, for my AMD graphics card, and few other softwares like Epic Games Launcher, Rockstar Games Launcher, Latest version of Microsoft Edge, and the PC once crashed to the bluescreen while I was trying to update my Intel Graphics card, I am not sure if the crash occurred due to that download or not. But that's all.
I went to The Properties of "This PC" and went to "Advanced System Settings" then in the Advanced tab, under startup and Recovery, I clicked on the "Settings" option and changed the "Automatic Memory Dump" to "Small Memory Dump" from the drop down.
In the same "Advanced" tab, under performance, I clicked on "Settings" and in the Advanced tab of "Performance Settings", I clicked on the "Change..."
option. I then disabled "Automatically manage paging file size for all drives" and changed both my drives into "System Managed Size" option.
Plz tell me if any of the above mentioned changes were a mistake or not. And help me fix this issue once and for all.
Continue reading...
I used Windows 10 SDK to analyze the crash dump files, and I recieved this,
Microsoft (R) Windows Debugger Version 10.0.19041.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\USER\Desktop\072720-33328-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff807`75200000 PsLoadedModuleList = 0xfffff807`75648150
Debug session time: Mon Jul 27 11:39:13.219 2020 (UTC + 5:30)
System Uptime: 0 days 0:56:28.089
Loading Kernel Symbols
.
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
..............................................................
................................................................
................................................................
........
Loading User Symbols
Loading unloaded module list
..........
For analysis of this file, run !analyze -v
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
contains the address of the PFN for the corrupted page table page.
On a 32 bit OS, parameter 2 contains a pointer to the number of used
PTEs, and parameter 3 contains the number of used PTEs.
Arg2: ffffa0800a05dec0
Arg3: 0000000000000000
Arg4: 0000000000000001
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 2
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-2P2C69K
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 2
Key : Analysis.Memory.CommitPeak.Mb
Value: 76
Key : Analysis.System
Value: CreateObject
DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump
BUGCHECK_CODE: 1a
BUGCHECK_P1: 41790
BUGCHECK_P2: ffffa0800a05dec0
BUGCHECK_P3: 0
BUGCHECK_P4: 1
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: MsMpEng.exe
STACK_TEXT:
fffffa04`3752ee28 fffff807`75425424 : 00000000`0000001a 00000000`00041790 ffffa080`0a05dec0 00000000`00000000 : nt!KeBugCheckEx
fffffa04`3752ee30 fffff807`752ac9e7 : 00000000`00000000 ffffd481`3c7830c8 00000000`00000000 00000000`00000000 : nt!MiDeleteVa+0x176c44
fffffa04`3752ef40 fffff807`752acea1 : fffffa04`3752f390 ffffd4ea`409e3c18 00000000`00000000 0a000003`574a4867 : nt!MiWalkPageTablesRecursively+0x1e7
fffffa04`3752f000 fffff807`752acea1 : fffffa04`3752f390 ffffd4ea`75204f18 00000000`00000000 0a000004`39151867 : nt!MiWalkPageTablesRecursively+0x6a1
fffffa04`3752f0c0 fffff807`752acea1 : fffffa04`3752f390 ffffd4ea`753a9020 ffffd4ea`00000000 0a000004`3e450867 : nt!MiWalkPageTablesRecursively+0x6a1
fffffa04`3752f180 fffff807`752ac62c : fffffa04`3752f390 00000000`00000000 00000000`00000000 00000000`00000702 : nt!MiWalkPageTablesRecursively+0x6a1
fffffa04`3752f240 fffff807`752aaa98 : fffffa04`3752f390 ffffb607`00000002 ffffa505`00000001 fffffa04`00000000 : nt!MiWalkPageTables+0x36c
fffffa04`3752f340 fffff807`752b8bf0 : ffffffff`ffffffff ffffb607`6b14b738 00000000`00000001 00000000`00000000 : nt!MiDeletePagablePteRange+0x268
fffffa04`3752f6e0 fffff807`757c7a5d : 00000000`00000000 00000000`278f0590 ffffb607`71c44020 00000000`00000000 : nt!MiDeleteVad+0x860
fffffa04`3752f8a0 fffff807`757c7853 : ffffb607`71c44020 00000000`00000000 00000278`f0590000 00000000`00000000 : nt!MiUnmapVad+0x49
fffffa04`3752f8d0 fffff807`757c76e9 : ffffb607`6b14b3c0 ffffa505`00000008 ffffb607`5cccb7a0 00000000`00000000 : nt!MiUnmapViewOfSection+0x133
fffffa04`3752f9b0 fffff807`753d2d15 : ffffb607`5cf88080 00000278`f0590000 00007ffb`eccc1a10 ffffb607`6b14b3c0 : nt!NtUnmapViewOfSectionEx+0x99
fffffa04`3752fa00 00007ffc`06e3f974 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
000000d4`81ef9e58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`06e3f974
SYMBOL_NAME: nt!MiDeleteVa+176c44
MODULE_NAME: nt
IMAGE_VERSION: 10.0.18362.592
STACK_COMMAND: .thread ; .cxr ; kb
IMAGE_NAME: memory_corruption
BUCKET_ID_FUNC_OFFSET: 176c44
FAILURE_BUCKET_ID: 0x1a_41790_nt!MiDeleteVa
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {9b5ebc95-f4cf-8c11-5593-7f5337165669}
Followup: MachineOwner
---------
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\USER\Desktop\072720-33328-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff807`75200000 PsLoadedModuleList = 0xfffff807`75648150
Debug session time: Mon Jul 27 11:39:13.219 2020 (UTC + 5:30)
System Uptime: 0 days 0:56:28.089
Loading Kernel Symbols
.
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
..............................................................
................................................................
................................................................
........
Loading User Symbols
Loading unloaded module list
..........
For analysis of this file, run !analyze -v
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
contains the address of the PFN for the corrupted page table page.
On a 32 bit OS, parameter 2 contains a pointer to the number of used
PTEs, and parameter 3 contains the number of used PTEs.
Arg2: ffffa0800a05dec0
Arg3: 0000000000000000
Arg4: 0000000000000001
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 2
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-2P2C69K
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 2
Key : Analysis.Memory.CommitPeak.Mb
Value: 76
Key : Analysis.System
Value: CreateObject
DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump
BUGCHECK_CODE: 1a
BUGCHECK_P1: 41790
BUGCHECK_P2: ffffa0800a05dec0
BUGCHECK_P3: 0
BUGCHECK_P4: 1
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: MsMpEng.exe
STACK_TEXT:
fffffa04`3752ee28 fffff807`75425424 : 00000000`0000001a 00000000`00041790 ffffa080`0a05dec0 00000000`00000000 : nt!KeBugCheckEx
fffffa04`3752ee30 fffff807`752ac9e7 : 00000000`00000000 ffffd481`3c7830c8 00000000`00000000 00000000`00000000 : nt!MiDeleteVa+0x176c44
fffffa04`3752ef40 fffff807`752acea1 : fffffa04`3752f390 ffffd4ea`409e3c18 00000000`00000000 0a000003`574a4867 : nt!MiWalkPageTablesRecursively+0x1e7
fffffa04`3752f000 fffff807`752acea1 : fffffa04`3752f390 ffffd4ea`75204f18 00000000`00000000 0a000004`39151867 : nt!MiWalkPageTablesRecursively+0x6a1
fffffa04`3752f0c0 fffff807`752acea1 : fffffa04`3752f390 ffffd4ea`753a9020 ffffd4ea`00000000 0a000004`3e450867 : nt!MiWalkPageTablesRecursively+0x6a1
fffffa04`3752f180 fffff807`752ac62c : fffffa04`3752f390 00000000`00000000 00000000`00000000 00000000`00000702 : nt!MiWalkPageTablesRecursively+0x6a1
fffffa04`3752f240 fffff807`752aaa98 : fffffa04`3752f390 ffffb607`00000002 ffffa505`00000001 fffffa04`00000000 : nt!MiWalkPageTables+0x36c
fffffa04`3752f340 fffff807`752b8bf0 : ffffffff`ffffffff ffffb607`6b14b738 00000000`00000001 00000000`00000000 : nt!MiDeletePagablePteRange+0x268
fffffa04`3752f6e0 fffff807`757c7a5d : 00000000`00000000 00000000`278f0590 ffffb607`71c44020 00000000`00000000 : nt!MiDeleteVad+0x860
fffffa04`3752f8a0 fffff807`757c7853 : ffffb607`71c44020 00000000`00000000 00000278`f0590000 00000000`00000000 : nt!MiUnmapVad+0x49
fffffa04`3752f8d0 fffff807`757c76e9 : ffffb607`6b14b3c0 ffffa505`00000008 ffffb607`5cccb7a0 00000000`00000000 : nt!MiUnmapViewOfSection+0x133
fffffa04`3752f9b0 fffff807`753d2d15 : ffffb607`5cf88080 00000278`f0590000 00007ffb`eccc1a10 ffffb607`6b14b3c0 : nt!NtUnmapViewOfSectionEx+0x99
fffffa04`3752fa00 00007ffc`06e3f974 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
000000d4`81ef9e58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`06e3f974
SYMBOL_NAME: nt!MiDeleteVa+176c44
MODULE_NAME: nt
IMAGE_VERSION: 10.0.18362.592
STACK_COMMAND: .thread ; .cxr ; kb
IMAGE_NAME: memory_corruption
BUCKET_ID_FUNC_OFFSET: 176c44
FAILURE_BUCKET_ID: 0x1a_41790_nt!MiDeleteVa
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {9b5ebc95-f4cf-8c11-5593-7f5337165669}
Followup: MachineOwner
---------
Please help me figure out, what exactly on my PC is responsible for this crashes.
I recently downloaded the latest AMD Adrenaline 2020 driver of version 20.7.2, for my AMD graphics card, and few other softwares like Epic Games Launcher, Rockstar Games Launcher, Latest version of Microsoft Edge, and the PC once crashed to the bluescreen while I was trying to update my Intel Graphics card, I am not sure if the crash occurred due to that download or not. But that's all.
I went to The Properties of "This PC" and went to "Advanced System Settings" then in the Advanced tab, under startup and Recovery, I clicked on the "Settings" option and changed the "Automatic Memory Dump" to "Small Memory Dump" from the drop down.
In the same "Advanced" tab, under performance, I clicked on "Settings" and in the Advanced tab of "Performance Settings", I clicked on the "Change..."
option. I then disabled "Automatically manage paging file size for all drives" and changed both my drives into "System Managed Size" option.
Plz tell me if any of the above mentioned changes were a mistake or not. And help me fix this issue once and for all.
Continue reading...