Windows 10 facing BSOD once or twice a week in about a month with many different bugchecks

  • Thread starter Thread starter duy nguyen 93
  • Start date Start date
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duy nguyen 93

Hi, i tried to fix the problem by myself after doing a little research online but it didn't help. i tried to run check disk, memory diagnostic tool, sfc but it still keep occurring with new bugcheck.

they were, from oldest to newest, 0x0000007e, 0x0000001a, 0x0000009f, 0x00000109. the newest Memory dump file for 0x00000109 is here:





i tried to use WinDbg to read this file and it show the cause is Ci.dll but i don't know how to address it. any one please help me.


oh by the way, my laptop is dell vostro 1400 which is a very old one, i'm using win 10 with newest update. i'm not sure if the problem is because of the incompatible driver with my old hardware or no because these drivers are auto installed when i install win 10.


thank in advance!

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