Windows 10 FAILURE OF DOWNLOAD AND INSTALLATION/NON-COMPATIBILITY OF DELL MOBILE CONNECT TO DELL VOSTRO PC/IN WINDOWS 10

  • Thread starter Thread starter MurthySSRC
  • Start date Start date
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MurthySSRC

RECENTLY, I HAVE GOT THE OS RECOVERY ON MY DELL VOSRO 15-3568 PC DUE TO SOME OS LOADING FAILURES AND ERRORS! AND, AFTER INSTALLING THE OS RECOVERY, I TRIED TO DOWNLOAD AND INSTALL THE "DELL MOBILE CONNECT" APP FROM MICROSOFT STORE. BUT, A MESSAGE AT THE BOTTOM OF THE APP DISPLAYED THAT"THE APP IS NOT COMPATIBLE WITH THIS DEVICE" . BUT, I HAD EARLIER INSTALLED THE SAME APP ON THE SAME PC AND I WORKED WITH IT WELL. THE MICROSOFT STORE NEVER DISPLAYED SUCH MESSAGE EARLIER. WHAT HAPPENED TO THE STORE LATER, AM AT A LOSS TO UNDERSTAND WHY IT IS NOT COMPATIBLE NOW! I HAVE REPORTED THE MATTER TO MICROSOFT TRHOUGH FEEDBACK AND TO DELL AS WELL! AS USUAL, THERE IS NO ACTION FROM BOTH SIDES! A VIDEO BY DELL IN YOUTUBE HAD EXPLAINED SOME PROCEDURE IN SUCH CASE - TO MAKE CERTAIN MODIFICATIONS IN THE REGISTRY AND TRY TO DOWN LOAD AGAIN. IN THE VIDEO SHOWN, AFTER MAKING MODIFICATIONS AS STIPULATED, THE MESSAGE AT THE BOTTOM OF THE APP DISAPPARED ANG "GET IT" DISPLAYED AND IT WAS DOWNLOADED AS USUAL. BUT, WHN I TRIED THE SAME METHOD CORRECTLY, IT DID'NT WORK AND THE MESSAGE IS AT IT IS, AND COULD NOT BE DOWNLOADED!


WILL THE MICROSOFT/DELL CARE TO SET IT RIGHT, PLEASE?


AND ANY ONE IN THE COMMUNITY COULD HELP ME IN THIS REGARD, PLEASE?


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