Windows 10 File Explorer crash

  • Thread starter Thread starter Soraya_B
  • Start date Start date
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Soraya_B

Hi,I have one of my collaborator that has a specific folder that crashes everytime he tries to research some files. The event log doesn't really help and I tried a lot of things.1. SFC /scannow > nothing changed 2. Clear registry key HKCU\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\Shell\Bags and BagMRU and HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search > nothing changed 3. Reset the file explorer parameters to default > helped for another folder that caused file explorer to crash because of the view with larges icons but the research in the specif

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