Windows 10 Fingerprint sensor intermittent failure at startup/sleep/hibernate "something went wrong on our end"

  • Thread starter Thread starter cezco
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cezco

Hello,I own a Thinkpad X1 yoga 5th gen by Lenovo and when I try and use the fingerprint scanner at windows logon I intermittently get an error logging in, with the message "something went wrong on our end". This happens almost every time at startup/restart/hibernate, almost never when I restart the system. When I get this message I need to take one of the following actions: - restart system > then the fingerprint flawlessy works- go look for the pin option (yes it doesn't even prompt itself up) and insert pin- (weird) quickly close the lid and reopen it to get the fingerprint scanner workin

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