G
Greg Carmack Windows MVP 2010-20 (retired)
Let's go over Windows and hardware thoroughly to find and fix the problem.If any steps cannot be performed normally then try them in 1) Safe Mode with Networking (so you have internet) or 2) Safe Mode, accessed by one of the illustrated steps in this guide: https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10. From Safe Mode update your drivers and try these troubleshooting steps from Safe Mode along with the other numbered steps I give: How to Use Safe Mode to Diagnose a Problem in Windows 10 or Windows 11 How to Use Safe Mode to Fix Your Windows PC (and When You Should)
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