Windows 10 Follow up to being locked out of my PC

  • Thread starter Thread starter JonathanGiudice
  • Start date Start date
J

JonathanGiudice

I'm a very determined man, and as remote As A Live Microsoft Chat can be, I persisted and spoke to a very helpful person. He sent me a few links and the long and the short of it is, the reason I can't reset my password or my PIN is because windows needs my BitLocker information, which I have. However when I went to enter it I was only able to enter one number. The field would not allow me to enter the second letter or anything beyond that. So, good people, what to do? Another solution the gentleman from chat support proposed was to just going to safe mode. I know you're all off enjoying, I hop

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