T
TofuSlaw
I am having a repeating error show up in the Event Viewer. Multiple times an hour I get batches of about 13 errors that look like this:
Fault bucket , type 0
Event Name: Assert
Response: Not available
Cab Id: 0
Problem signature:
P1: UE4-TekkenGame
P2: 4.13.2
P3: 5ad164da
P4: KERNELBASE.dll
P5: 10.0.16299
P6: 00000000
P7: 00000001
P8: 0000000000014008
P9: !!AssertLog="LowLevelFatalError [File:E:\ws01\ue4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 177] #Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')#"
P10: UE4!E:/Program Files (x86)/Steam/steamapps/common/TEKKEN 7/TekkenGame/Binaries/Win64/!Game!0
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_UE4-TekkenGame_c5af6dac8c7066564dc0a6b972d175d36240fca9_00000000_033664d2
Analysis symbol:
Rechecking for solution: 0
Report Id: 9e314bd0-fec0-4c8c-a7ec-06b938328c9a
Report Status: 4
Hashed bucket:
The errors mention Tekken 7 but still occur regardless of Tekken being open. I uninstalled Tekken, removing the steamapps file location found in the error, but the errors continued.
Most of the time the errors have no noticeable effect on the computer, but occassionally they will cause a freeze for several seconds. When a freeze occurs, I get this LiveKernelEvent 141 appearing in the Reliability History:
Source
Windows
Summary
Hardware error
Date
?4/?24/?2018 8:01 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff888da829f4a0
Parameter 2: fffff804d76dc170
Parameter 3: 0
Parameter 4: 4a8
OS version: 10_0_16299
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 1033
The errors seem to happen randomly, several times an hour, with no apparent pattern or trigger.
The "Unreal Engine is exiting due to D3D device being lost" message is what pops up when Tekken has crashed in the past for me. I mostly stopped these crashes by lowering graphics settings and slightly underclocking my card.
The first errors in the Event Viewer are on 4/6/2018. This may line up with a day I uninstalled and reinstalled Tekken but I am not sure. However, LiveKernelEvent hardware errors in the Reliability Monitor go back to December 2017.
Some of things I have tried to no effect include a Malwarebytes scan, updating to the latest video driver, rolling back to older video drivers, sfc /scannow, uninstalling and later reinstalling Tekken, and verifying the game cache.
What's confusing to me is why Windows seems to constantly want to do something with a Tekken file when Tekken hasn't been opened.
Windows 10 Home 64-bit (10.0, Build 16299)
Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
8192MB RAM
NVIDIA GeForce GTX 760
Continue reading...
Fault bucket , type 0
Event Name: Assert
Response: Not available
Cab Id: 0
Problem signature:
P1: UE4-TekkenGame
P2: 4.13.2
P3: 5ad164da
P4: KERNELBASE.dll
P5: 10.0.16299
P6: 00000000
P7: 00000001
P8: 0000000000014008
P9: !!AssertLog="LowLevelFatalError [File:E:\ws01\ue4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 177] #Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')#"
P10: UE4!E:/Program Files (x86)/Steam/steamapps/common/TEKKEN 7/TekkenGame/Binaries/Win64/!Game!0
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_UE4-TekkenGame_c5af6dac8c7066564dc0a6b972d175d36240fca9_00000000_033664d2
Analysis symbol:
Rechecking for solution: 0
Report Id: 9e314bd0-fec0-4c8c-a7ec-06b938328c9a
Report Status: 4
Hashed bucket:
The errors mention Tekken 7 but still occur regardless of Tekken being open. I uninstalled Tekken, removing the steamapps file location found in the error, but the errors continued.
Most of the time the errors have no noticeable effect on the computer, but occassionally they will cause a freeze for several seconds. When a freeze occurs, I get this LiveKernelEvent 141 appearing in the Reliability History:
Source
Windows
Summary
Hardware error
Date
?4/?24/?2018 8:01 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff888da829f4a0
Parameter 2: fffff804d76dc170
Parameter 3: 0
Parameter 4: 4a8
OS version: 10_0_16299
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 1033
The errors seem to happen randomly, several times an hour, with no apparent pattern or trigger.
The "Unreal Engine is exiting due to D3D device being lost" message is what pops up when Tekken has crashed in the past for me. I mostly stopped these crashes by lowering graphics settings and slightly underclocking my card.
The first errors in the Event Viewer are on 4/6/2018. This may line up with a day I uninstalled and reinstalled Tekken but I am not sure. However, LiveKernelEvent hardware errors in the Reliability Monitor go back to December 2017.
Some of things I have tried to no effect include a Malwarebytes scan, updating to the latest video driver, rolling back to older video drivers, sfc /scannow, uninstalling and later reinstalling Tekken, and verifying the game cache.
What's confusing to me is why Windows seems to constantly want to do something with a Tekken file when Tekken hasn't been opened.
Windows 10 Home 64-bit (10.0, Build 16299)
Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
8192MB RAM
NVIDIA GeForce GTX 760
Continue reading...