Windows 10 Frequent BSOD while opening games only

  • Thread starter Thread starter HimanshuNayak7
  • Start date Start date
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HimanshuNayak7

Every time I open a game like CSGO, valorant, Shadow of tomb raider, it says can't allocate memory or texture loading error or engine error and then the GPU becomes inactive. Then I restart the laptop and it shows me the BSOD screen saying VIDEO DXGKRNL FATAL ERROR. But during normal usage the GPU doesn't fail. Sometimes it opens the games and I can play without any crash but sometimes it crashes and after I restarts it gives me BSOD. I have run so many times GPU stress test and it doesn't fail and even check for errors but no errors and GPU doesn't fail. Btw I already have latest version of windows 10 and all my drivers are up to date. Also I have formatted laptop around 15 times but still no luck.


My PC specs:-

Acer Predator Helios 300 PH315-52

BIOS: V1.12 (type: UEFI)

Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz

NVIDIA GeForce RTX 2060
16 GB RAM

256 GB SSD

1 TB HDD


Here are the minidump and dump files:-

Dxdiag

010721-12031-01.dmp

010821-26453-01.dmp

MEMORY.DMP

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