Windows 10 Frequent Crashing When Gaming; Cannot Determine Cause

  • Thread starter Thread starter NathanVandermolen
  • Start date Start date
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NathanVandermolen

As the title suggests, When I try to play World of Warcraft or DOOM Eternal, the games will randomly crash at completely random intervals. Most of the time the game will crash and shut down. Sometimes I will experience a BSOD or black screen + restart. There is no discernable pattern and as such I absolutely cannot figure out what's causing it. Of late, I've only been testing WoW and won't install any other games until I know what can be done about this. I will list my system specs as well as troubleshooting steps I've taken to find the issue. Also let me know how to upload the dmp files so you can have a look at those.


---SYSTEM SPECS---

ASUS TUF Gaming X570 Plus (Wi-Fi)

AMD Ryzen 7 3700X

Gigabyte GeForce RTX 2080 Gaming OC 8GB

2x8GB G.Skill Trident Z RGB 3200MHz

EVGA 700BR (700W 80+ Bronze)


---TROUBLESHOOTING---

- Updated all drivers

- Ran Blizzard's repair tool

- Deleted WoW's ****, Cache, and Interface folders

- Reinstalled the game

- Ran in compatibility mode

- Executed /sfc and /chkdsk commands

- Reinstalled Windows

- Reset PC

- Installed Windows on a brand new SSD

- Ran driver verifier*

- Probably plenty of other things that I can't remember right now


* Driver verifier did find a faulty driver: RzDev_0f17. It seemed to be from Razer's software I had for my peripherals, but uninstalling it had no effect. Unfortunately the dmp file was not saved but I will try running it again if need be.


I really need assistance here. I don't know what to do.

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