D
Dyonas
I'm at the end of the line in terms of what I know and what I can try. I bought a laptop in October 2017 from a retailer I've used before and it seemed to be fine. Then while playing Fallout 4 the system froze for a second then rebooted. I thought nothing of it, a mod perhaps or just a Bethesda game being a Bethesda game. However, over the months the problem has gotten worse but to my extreme frustration it is impossible to pin it down.
Things I've tried include:
There are a few things that make this harder to troubleshoot than anything I've ever experienced in my 18 years using PCs.
First, no minidump files are created despite me having a 21GB pagefile (16GB RAM), dumps being enabled, no overwriting allowed and I even disabled restarts in case it was rebooting before the dumpfile was created. No disk activity is happening when the system crashes.
Second, it doesn't happen with every game and in a cruel twist even those games it does happen with it can go from 2 minutes (basically getting to title screen) to a few hours with crashing but also 3+ hours without crashing. It's also worth pointing out that I have played VR games and not once has the system crashed nor has it crashed while running a stress test (FurMark) for over 3 1/2 hours.
I set aside this weekend to look at it properly after a less than helpful back-and-forth with the retailer. I've gone all Saturday with the hybrid SATA HDD in because I was convinced that SSDs were the reason I got no minidumps. A lot of digging and I ran into "WhoCrashed". After poking around the options I enabled the "Live Kernel" option and *FINALLY* got some information. I'll paste it below. Please let me know what else is needed and keep in mind I only have these from the Live Kernel as Windows has still not created a single dumpfile aside from the one I purposely caused just for my own sanity. Please, if you can help me get to the bottom of this so I can either rage at the retailer or nVidia I would appreciate it so much.
Paul
On Sun 18/03/2018 6:31:34 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0631.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF803452F7944)
Bugcheck code: 0x141 (0xFFFFDB075D0EB330, 0xFFFFF803452F7944, 0x0, 0x128C)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 6:25:13 AM your computer crashed or a problem was reported
crash dump file: C:\Minidumps\Minidump.dmp\031818-28046-01.dmp
This was probably caused by the following module: rspcrash64.sys (rspCrash64+0x108B)
Bugcheck code: 0xDEADDEAD (0x0, 0x0, 0x19BC5403, 0x3C2A58ED)
Error: MANUALLY_INITIATED_CRASH1
file path: C:\WINDOWS\system32\drivers\rspcrash64.sys
product: WhoCrashed
company: Resplendence Software Projects Sp.
description: Resplendence WhoCrashed Crash Dump Test
Bug check description: This indicates that the user deliberately initiated a crash dump from either the kernel debugger or the keyboard.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
On Sun 18/03/2018 5:08:20 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0508.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF802082F7944)
Bugcheck code: 0x141 (0xFFFF89004BF7F010, 0xFFFFF802082F7944, 0x0, 0xE20)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 4:15:10 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0415.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80CE1D87944)
Bugcheck code: 0x141 (0xFFFF9F8F44918310, 0xFFFFF80CE1D87944, 0x0, 0x2324)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 4:12:23 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0412.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80EE1177944)
Bugcheck code: 0x141 (0xFFFF8D0AF6F96010, 0xFFFFF80EE1177944, 0x0, 0x144)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 3:57:00 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0357.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80E01517944)
Bugcheck code: 0x141 (0xFFFFCC09F27B64A0, 0xFFFFF80E01517944, 0x0, 0x2040)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 3:35:14 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0335.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80E91817944)
Bugcheck code: 0x141 (0xFFFFDD8E051BB170, 0xFFFFF80E91817944, 0x0, 0x147C)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 2:44:18 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0244.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80A278D7944)
Bugcheck code: 0x141 (0xFFFFD80E85AC2010, 0xFFFFF80A278D7944, 0x0, 0xEC0)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 1:04:05 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0104.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80D3B167944)
Bugcheck code: 0x141 (0xFFFFC60C322244A0, 0xFFFFF80D3B167944, 0x0, 0x2668)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sat 17/03/2018 10:31:14 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\win32kbase.sys\win32kbase.sys-20180317-2231.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x426B2E)
Bugcheck code: 0x190 (0x15, 0xFFFFFFFFC0000033, 0x0, 0xFFFF838A5E5F7680)
Error: WIN32K_CRITICAL_FAILURE_LIVEDUMP
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Win32k has encountered a critical failure. A live dump is captured to collect the debug information.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Conclusion
On your computer a total of 11 crash dumps have been found. Only 10 have been analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation)
Continue reading...
Things I've tried include:
- Checking my RAM modules (2 of them) by using 1 stick in each slot, getting a crash, then trying the other stick in both slots before a crash.
- At least three full Windows installs to 3 separate drives (SSD, m.2 and hybrid SATA HDD).
- Default drivers installed by Windows, various drivers from nVidia.
There are a few things that make this harder to troubleshoot than anything I've ever experienced in my 18 years using PCs.
First, no minidump files are created despite me having a 21GB pagefile (16GB RAM), dumps being enabled, no overwriting allowed and I even disabled restarts in case it was rebooting before the dumpfile was created. No disk activity is happening when the system crashes.
Second, it doesn't happen with every game and in a cruel twist even those games it does happen with it can go from 2 minutes (basically getting to title screen) to a few hours with crashing but also 3+ hours without crashing. It's also worth pointing out that I have played VR games and not once has the system crashed nor has it crashed while running a stress test (FurMark) for over 3 1/2 hours.
I set aside this weekend to look at it properly after a less than helpful back-and-forth with the retailer. I've gone all Saturday with the hybrid SATA HDD in because I was convinced that SSDs were the reason I got no minidumps. A lot of digging and I ran into "WhoCrashed". After poking around the options I enabled the "Live Kernel" option and *FINALLY* got some information. I'll paste it below. Please let me know what else is needed and keep in mind I only have these from the Live Kernel as Windows has still not created a single dumpfile aside from the one I purposely caused just for my own sanity. Please, if you can help me get to the bottom of this so I can either rage at the retailer or nVidia I would appreciate it so much.
Paul
On Sun 18/03/2018 6:31:34 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0631.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF803452F7944)
Bugcheck code: 0x141 (0xFFFFDB075D0EB330, 0xFFFFF803452F7944, 0x0, 0x128C)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 6:25:13 AM your computer crashed or a problem was reported
crash dump file: C:\Minidumps\Minidump.dmp\031818-28046-01.dmp
This was probably caused by the following module: rspcrash64.sys (rspCrash64+0x108B)
Bugcheck code: 0xDEADDEAD (0x0, 0x0, 0x19BC5403, 0x3C2A58ED)
Error: MANUALLY_INITIATED_CRASH1
file path: C:\WINDOWS\system32\drivers\rspcrash64.sys
product: WhoCrashed
company: Resplendence Software Projects Sp.
description: Resplendence WhoCrashed Crash Dump Test
Bug check description: This indicates that the user deliberately initiated a crash dump from either the kernel debugger or the keyboard.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
On Sun 18/03/2018 5:08:20 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0508.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF802082F7944)
Bugcheck code: 0x141 (0xFFFF89004BF7F010, 0xFFFFF802082F7944, 0x0, 0xE20)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 4:15:10 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0415.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80CE1D87944)
Bugcheck code: 0x141 (0xFFFF9F8F44918310, 0xFFFFF80CE1D87944, 0x0, 0x2324)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 4:12:23 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0412.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80EE1177944)
Bugcheck code: 0x141 (0xFFFF8D0AF6F96010, 0xFFFFF80EE1177944, 0x0, 0x144)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 3:57:00 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0357.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80E01517944)
Bugcheck code: 0x141 (0xFFFFCC09F27B64A0, 0xFFFFF80E01517944, 0x0, 0x2040)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 3:35:14 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0335.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80E91817944)
Bugcheck code: 0x141 (0xFFFFDD8E051BB170, 0xFFFFF80E91817944, 0x0, 0x147C)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 2:44:18 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0244.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80A278D7944)
Bugcheck code: 0x141 (0xFFFFD80E85AC2010, 0xFFFFF80A278D7944, 0x0, 0xEC0)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sun 18/03/2018 1:04:05 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180318-0104.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80D3B167944)
Bugcheck code: 0x141 (0xFFFFC60C322244A0, 0xFFFFF80D3B167944, 0x0, 0x2668)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvqu.inf_amd64_6a92463d8dcd5d71\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.73
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_ENGINE_TIMEOUT_DETECTED
On Sat 17/03/2018 10:31:14 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\LiveKernelReports\win32kbase.sys\win32kbase.sys-20180317-2231.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x426B2E)
Bugcheck code: 0x190 (0x15, 0xFFFFFFFFC0000033, 0x0, 0xFFFF838A5E5F7680)
Error: WIN32K_CRITICAL_FAILURE_LIVEDUMP
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Win32k has encountered a critical failure. A live dump is captured to collect the debug information.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Conclusion
On your computer a total of 11 crash dumps have been found. Only 10 have been analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.73 , NVIDIA Corporation)
Continue reading...