Windows 10 Fresh install of Windows 10 went wrong

  • Thread starter Thread starter Sophia Rizzoli
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Sophia Rizzoli

I've been trying to prepare an old laptop to sell it by removing all my personal files and personalisations and installing a fresh copy of Windows 10.I went to this page Download Windows 10 and obviously I must have done something wrong or there was some trick that I missed, because my machine went back to Windows 7.After a 3 hour installation process, it seemed to have finally finished so I went back to the above page and tried simply downloading it again... that seemed to have worked but then when I followed more prompts, and it went back to the a

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