M
mvetting
First the details on the PC. This was my first computer build with all new components.
Asus Tuf Gaming X570-Plus (Wifi)
AMD Ryzen 5 3600 CPU
16 GB G.Skill Ripjaws DDR4 3000 mhz
MSI Radeon RX5700 Mech OC GPU
Corsair RM650 PSU
Intel 665P 1TB M.2 SSD
I built this computer mainly for iRacing and did just that for about 3 weeks. Windows 10 install the first time went flawlessly and never had a crash. Back at the end of June had it freeze up loading into a race. Had to force a restart and Windows attempted a repair. I was then getting blue screen errors when trying to start it. Some of the errors were "Kernel Thread Priority Floor Violation" and "IQRL not less or equal". Considering I had very little loaded on this PC I figured a fresh Windows install would be best. I had issues with the install and found the common problem with this motherboard needing to disable WiFi during the install. After finally getting the Windows to install I could get to the point of installing the drivers where it seemed like a ticking time bomb. After a while the screen would end up going black on me. Then when I'd restart it wouldn't POST and I'd see no Windows logo. I tried using recovery USB to repair with no luck.
Frustrated I figured something might be wrong with the motherboard so I completed a RMA with Asus. They sent me a different board and I received it a few days back. I attempted to reinstall Windows 10 and the same thing would happen. Thinking it was possible memory or the SSD I bought 16 GB Corsair Vengeance LPX 3200 mhz and a Samsung EVO 970 Plus 500 GB. This didn't seem to change anything after going through the install process.
To troubleshoot I've tried to get into safe mode. Most of the time I still error out while attempting to go into safe mode. The one time I did get into safe mode I was able to download all the drivers. Switching to normal mode and installing them I eventually get the black screen. Most times the only way I can get into the recovery mode is with the USB media. I've tried an install with no internet connection and manually updating drivers. I was getting the error 1603 with the AMD install software when trying to run their executable for the chipset driver install. I've also tried pre installing some the drivers when completing the Windows installation. This doesn't seem to work with the AMD install software. When I was able to get into Windows during a fresh install I completed all the windows updates and restarted. I began installing the chipset drivers I downloaded with the AMD software. It will either black screen before completing or when it nears completion I get a message that the compute needs to restart and it black screens before I can do the restart. Then pressing keys such as Ctrl+Shift+Windows+B don't do anything. Only way to get out of it is to manually restart and it comes back to a black screen after the Tuf Gaming logo (no Windows logo).
Another thing I've tried to do was the Display Driver Utility (DDU). This didn't seem to change anything when reinstalling drivers and ended up with a black screen again. I've tried creating two different Windows USB install sticks building them with the Windows Media Creation Tool. No matter which one I used it didn't make a difference. I read through the Windows Clean Install wiki and didn't see anything that I'm not doing during my installation. It really feels like it some sort of issue with drivers or reading the Windows files. I don't have another PC to test and troubleshoot specific components one at a time. I've tried running file checks with the command prompt in diagnostic mode and nothing seems to come back faulty. Other blue screen errors I've got are "pfn list corrupt", "page fault in nonpaged area", and "kmode exception not handled". I'm new to diagnosing these types of issues and am lost at where to go next. The level of frustration has me ready to take it in to a PC repair shop but I'm afraid of some massive bill. Any suggestions or help would be greatly appreciated. I'll do my best to reply as quick as it can.
Continue reading...
Asus Tuf Gaming X570-Plus (Wifi)
AMD Ryzen 5 3600 CPU
16 GB G.Skill Ripjaws DDR4 3000 mhz
MSI Radeon RX5700 Mech OC GPU
Corsair RM650 PSU
Intel 665P 1TB M.2 SSD
I built this computer mainly for iRacing and did just that for about 3 weeks. Windows 10 install the first time went flawlessly and never had a crash. Back at the end of June had it freeze up loading into a race. Had to force a restart and Windows attempted a repair. I was then getting blue screen errors when trying to start it. Some of the errors were "Kernel Thread Priority Floor Violation" and "IQRL not less or equal". Considering I had very little loaded on this PC I figured a fresh Windows install would be best. I had issues with the install and found the common problem with this motherboard needing to disable WiFi during the install. After finally getting the Windows to install I could get to the point of installing the drivers where it seemed like a ticking time bomb. After a while the screen would end up going black on me. Then when I'd restart it wouldn't POST and I'd see no Windows logo. I tried using recovery USB to repair with no luck.
Frustrated I figured something might be wrong with the motherboard so I completed a RMA with Asus. They sent me a different board and I received it a few days back. I attempted to reinstall Windows 10 and the same thing would happen. Thinking it was possible memory or the SSD I bought 16 GB Corsair Vengeance LPX 3200 mhz and a Samsung EVO 970 Plus 500 GB. This didn't seem to change anything after going through the install process.
To troubleshoot I've tried to get into safe mode. Most of the time I still error out while attempting to go into safe mode. The one time I did get into safe mode I was able to download all the drivers. Switching to normal mode and installing them I eventually get the black screen. Most times the only way I can get into the recovery mode is with the USB media. I've tried an install with no internet connection and manually updating drivers. I was getting the error 1603 with the AMD install software when trying to run their executable for the chipset driver install. I've also tried pre installing some the drivers when completing the Windows installation. This doesn't seem to work with the AMD install software. When I was able to get into Windows during a fresh install I completed all the windows updates and restarted. I began installing the chipset drivers I downloaded with the AMD software. It will either black screen before completing or when it nears completion I get a message that the compute needs to restart and it black screens before I can do the restart. Then pressing keys such as Ctrl+Shift+Windows+B don't do anything. Only way to get out of it is to manually restart and it comes back to a black screen after the Tuf Gaming logo (no Windows logo).
Another thing I've tried to do was the Display Driver Utility (DDU). This didn't seem to change anything when reinstalling drivers and ended up with a black screen again. I've tried creating two different Windows USB install sticks building them with the Windows Media Creation Tool. No matter which one I used it didn't make a difference. I read through the Windows Clean Install wiki and didn't see anything that I'm not doing during my installation. It really feels like it some sort of issue with drivers or reading the Windows files. I don't have another PC to test and troubleshoot specific components one at a time. I've tried running file checks with the command prompt in diagnostic mode and nothing seems to come back faulty. Other blue screen errors I've got are "pfn list corrupt", "page fault in nonpaged area", and "kmode exception not handled". I'm new to diagnosing these types of issues and am lost at where to go next. The level of frustration has me ready to take it in to a PC repair shop but I'm afraid of some massive bill. Any suggestions or help would be greatly appreciated. I'll do my best to reply as quick as it can.
Continue reading...