Windows 10 Gears of War 4 - crashing to desktop after splash / loading screen (windows 10)

  • Thread starter Thread starter CalvinRush
  • Start date Start date
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CalvinRush

bought gears of war 4 from the windows store, I launch the game and it'll go through the initial splash screen, reach the ubisoft logo, and then it'll show the bottom right cog wheel loading symbol spin, stop, and then my game crashes to desktop. I have gears of war 5 on steam and that game runs perfectly.


I've tried reinstalling the game

I've tried restarting with a clean boot

I've tried wsreset.exe in command prompt with admin

I've tried terminating and reseting the gears 4 app

I've tried downloading a free windows store game, launching it and then launching gears 4

I've tried checking/updating the windows store

I've tried checking/updated windows

I've restarted multiple times

I've updated my nvidia drivers

I've tried switching windows user accounts/emails

I've tried logging in and out of my windows account

I've tried uninstalling/reinstalling the xbox app

I've tried uninstalling/reinstalling windows store app

I've tried scanning for malware/viruses

I've ran ram memory tests


I've probably tried other methods that I just can't think of off the top of my head.


I ran event viewer to see the error, all I got was probably the broadest error in existence.


Faulting application name: GearGame.exe, version: 0.0.0.0, time stamp: 0x5d155372

Faulting module name: GearGame.exe, version: 0.0.0.0, time stamp: 0x5d155372

Exception code: 0xc0000005

Fault offset: 0x000000000233ee4b

Faulting process id: 0x141c

Faulting application start time: 0x01d6127da5aee3ad

Faulting application path: C:\Program Files\WindowsApps\Microsoft.SpartaUWP_14.4.0.2_x64__8wekyb3d8bbwe\GearGame\Binaries\UWP64\GearGame.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.SpartaUWP_14.4.0.2_x64__8wekyb3d8bbwe\GearGame\Binaries\UWP64\GearGame.exe

Report Id: 1a5b00db-b25b-4aa4-ae12-286bbab4c6d3

Faulting package full name: Microsoft.SpartaUWP_14.4.0.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: GearGameShippingPublic


PC specs
Windows 10

i7-3770K

NVGA 1070 ti

8GB G.SKILL sniper series DDR3 RAM (x2)

750w EVGA gold PSU

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