Windows 10 Having frequent BSOD while playing games & using Zoom. Please help

  • Thread starter Thread starter JackVDH
  • Start date Start date
J

JackVDH

For the past month and a half I have been getting frequent BSODs when playing video games (Borderlands 3 & Cities Skylines) and (less often) using Zoom. It's very frustrating, as Device Manager never shows any issues. Driverview shows a bunch of drivers highlighted in red, but I don't really know what that means. I reinstalled Windows and wiped my computer clean a few days ago, hoping to fix the problem, but it didn't work.


BSOD errors I've received before & after reset:

SYSTEM_SERVICE_EXCEPTION

KERNEL_SECURITY_CHECK_EXCEPTION

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

KERNEL_SECURITY_CHECK_FAILURE

DRIVER_IRQL_NOT_LESS_OR_EQUAL


What's failed:

win32k.sys

bam.sys

nvlddmkm.sys

rt640x64.sys

dxgkrnl.sys

(among others, these are all I've gotten pictures of)


Current Windows build:

Windows 10 Home - Version 20H2 - Build 19042.844

Graphics driver is up-to-date.


I have the minidumps from my last three BSODs (all post-reset). I have no extra antivirus installed and not many programs installed (games, Spotify, Steam, Discord, etc. Office Suite, Adobe Suite).


Not sure if it'll be relevant, but here are my hardware specs: (Custom built, so no system integrator drivers)

Ryzen 5 3600

RTX 2060

Gigabyte b450m DS3H

Gskill Ripjaws V 3600mhz CL18 2x8gb (x2. 2nd kit purchased in January, and I think my problems started after that)

1TB M.2 SSD

I'm not really sure what to do next. Any help would be SO greatly appreciated.


Thanks,

Jack

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