Windows 10 Headset problem on realtek audio device and external usb device

  • Thread starter Thread starter Michaelv. Voorn
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Michaelv. Voorn

I have a "Predator Helios 300" Laptop for gaming. I enjoy my audio on a GXT 658 Tytan that is connected to a 5.1 External Surround Sound Card. I also have a "Sony 1-7-1 Konan headphones".My problem is I can't get them both to work together when I want to switch to headphones, I need to do this:Manual switch the 2 devices in sound options from > speakers (USB multi-channel audio device)< to >Realtek High Definition audio device<.Would I do it the normal way like inserting the jack plug from my headphone it does recognize A headphone but Realtek DOESN'T takes over and does not shut

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