Windows 11 How can I create a passkey for a website?

[AndrewEggs]

I use a website called Toast for my restaurant. It uses a biometric login which works on my phone and used to work on this Windows 11 laptop with a finger print reader. I did a factory reset to let my manager use it as a work computer. When I tried to log into Toast using the biometric passkey, I keep getting this error (see screenshot). I can't figure out if it's a Toast issue, a chrome issue or a Windows issue. Any help would be greatly appreciated.

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