Windows 10 How can I recover my daughters account?

  • Thread starter Thread starter Matt Solter
  • Start date Start date
M

Matt Solter

I am trying to add my daughters account to my family using her phone number. I can successfully send the code notification to her phone however when she is promoted to sign in it says the phone number is associated to a Microsoft account that is not hers. We cannot secure her account or change the password or do any kind of recovery because it will not allow us to sign in. When we do a user name recovery it only shows a partial email address. We do not recognize this email. I could set her up a different account, but cannot associate her phone number to it because it is already associated to t

Continue reading...
 
You must log in or register to reply here.

Similar threads

B
Windows 11 Setup parental controls on Daughters' laptop under old closed account, can no longer remove them.
Replies
0
Views
7
BBoscoe
B
K
Windows 11 I cannot access my microsoft account tied to my deceased wife's email address.
Replies
0
Views
4
Ken Theis
K
B
Windows 11 How to recover a new Microsoft Account which is connected with an HP laptop, having lifetime Microsoft 365 Products for free?
Replies
0
Views
7
Biraj De
B
C
Windows 10 Microsoft family child's account is not showing any I can't get rid of that account in my account but they are still restricted on their PC. They are
Replies
0
Views
6
chris summers1
C
R
Windows 11 How to recover the Microsoft account?
Replies
0
Views
12
RebeccainGOD
R
Back
Top